How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews

https://www.caledonian.com

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

3,962

592

75

18

26

4,673

ratings over the past year

Displaying all 34,257 reviews

MH

MRS HANNAH

Feefo Verified

Motherwell

7 years ago

What MRS HANNAH said about Caledonian Travel:

Always very friendly and helpful. Do their very best to get you the holiday you want at the best price.

0

MK

MR KERR

Feefo Verified

7 years ago

What MR KERR said about Caledonian Travel:

Caring

Staff are helpful and informed

0

MD

MR DOUGAN

Feefo Verified

7 years ago

What MR DOUGAN said about Caledonian Travel:

Always easy to book with Caledonian Staff very helpful.

0

MM

MR MILLAR

Feefo Verified

7 years ago

What MR MILLAR said about Caledonian Travel:

it was very efficient and helpful

0

MW

MRS WALKER

Feefo Verified

7 years ago

What MRS WALKER said about Caledonian Travel:

Hotel was good and so was good. Great to have hotel not in the middle of nowhere.

0

MR

MRS REILLY

Feefo Verified

GLASGOW

7 years ago

What MRS REILLY said about Caledonian Travel:

Hello, very impressed the first time we visited the shop. It was a welcoming atmosphere, keith who guided us through the booking process made it easy and a pleasure. As our first booking was...

0

MM

MR MALEY

Feefo Verified

paisley

7 years ago

What MR MALEY said about Caledonian Travel:

great company to deal with

when I contacted Caledonian they were very friendly and professional and made booking so easy would surely recommend to everyone

0

MC

MRS CAMPBELL

Feefo Verified

7 years ago

What MRS CAMPBELL said about Caledonian Travel:

Service from staff was good but booking site was another story. After booking this was then cancelled and had to do it over again

Chris

Caledonian Travel

7 years ago

I apologise for the difficulties you had with our site. We are always looking at ways to improve and I would be grateful if you could provide specific details which I will look into addressing. The best email address to contact us on being customerservices@caledoniantravel.com

0

MC

MRS CURTIS

Feefo Verified

7 years ago

What MRS CURTIS said about Caledonian Travel:

great customer service

the girl I spoke to was very helpful and efficient

0

MM

MRS MCGEACHY

Feefo Verified

glasgow

7 years ago

What MRS MCGEACHY said about Caledonian Travel:

we have travelled with Caledonian a lot and we always find them very helpful and courteous and very good value formoney

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo