How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews

https://www.caledonian.com

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

4,127

612

77

18

26

4,860

ratings over the past year

Displaying all 34,225 reviews

Trusted Customer

Feefo Verified

7 years ago

Happy with service

I booked holiday by telephone. The girl I spoke to was very helpful and efficient.

0

Trusted Customer

Feefo Verified

7 years ago

Easy to use

Very easy website to manouvre. Easy to pay.

0

Trusted Customer

Feefo Verified

7 years ago

Was easy to purchase would definitely recommend to friends and family

0

ML

MS LEVENS

Feefo Verified

7 years ago

What MS LEVENS said about Caledonian Travel:

Great customer service

I booked this online however I needed to change the date. I called and spoke with a customer advisor who was very helpful. She changed the date immediately, she was very pleasant and polite it was a...

0

MY

MR YOUNG

Feefo Verified

LANARK

7 years ago

What MR YOUNG said about Caledonian Travel:

my experience with cal trav is 1st class.Will book again and again.

0

MH

MR HILLIS

Feefo Verified

7 years ago

What MR HILLIS said about Caledonian Travel:

I got what I wanted and all as advertised

Prompt and efficient and easy to follow

0

MM

MRS MCGLONE

Feefo Verified

7 years ago

What MRS MCGLONE said about Caledonian Travel:

easy to book online, harder to get someone to answer your call

they are easy to book with online , they are quite difficult to get hold off on the phone though

0

MW

MRS WALKER

Feefo Verified

7 years ago

What MRS WALKER said about Caledonian Travel:

Great service

Very helpful, listened to my needs and came up with the perfect trip

0

MD

MRS O'DONNELL

Feefo Verified

Paisley

7 years ago

What MRS O'DONNELL said about Caledonian Travel:

Always had excellent service from yourselves and friendly helpfully staff

0

Trusted Customer

Feefo Verified

7 years ago

The young woman in the Glasgow office made booking so easy. She was very helpful and explained all very well. Looking forward to our trip x

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo