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Caledonian Travel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/caledonian-travel | Feefo

Displaying all 32,976 reviews

MR MCINTOSH

Feefo Verified

7 years ago

What MR MCINTOSH said about Caledonian Travel:

We booked a holiday to liverpool.At time of booking we were told we had got the last two seats on the coach.Three days later we were told the tour was cancelled!!!.(due to lack of numbers?)If you are...

Chris

Caledonian Travel

7 years ago

Thank you for taking the time to provide us with your feedback. I have looked into why you would have been told you had taken the last two seats on the coach and then your tour has been cancelled. The explanation is the that the tour was cancelled at the hotel's request. Following us contracting this date with the hotel Liverpool football club have been drawn to play Porto at home in the quarter final of the champions league and all leisure breaks surrounding this fixture have been removed. I apologise for the convenience caused and I am pleased you were able to find and alternative, but I would like to assure you that the member of our team you spoke with was in fact telling you the truth. Thanks

MRS HAIGH

Feefo Verified

Edinburgh

7 years ago

What MRS HAIGH said about Caledonian Travel:

I am so excited about my trip to Shetland

I got the best service possible taking into account that I was booking for a trip to Shetland in January 2020. The girl answered all my questions very satisfactorily.

MRS MCKAY

Feefo Verified

7 years ago

What MRS MCKAY said about Caledonian Travel:

Looking forward to our 2nd time on this coming trip.

Quick,efficient and pleasant! I always re of mend Caledonian to others.😀

MRS HINKSMAN

Feefo Verified

7 years ago

What MRS HINKSMAN said about Caledonian Travel:

Their internet page is very easy to make a booking & choose your seats . Have booked before & found it very easy . Looking forward to our break away .

MR BECK

Feefo Verified

Muirkirk

7 years ago

What MR BECK said about Caledonian Travel:

Easy to book a holiday with plenty of selection

Friendly staff and easy to talk to

MISS GIBSON

Feefo Verified

East Kilbride

7 years ago

What MISS GIBSON said about Caledonian Travel:

Single traveller Harry Potter World Tour and Cadbury World

I was trying to book for myself as single traveller using online booking but was having some difficulty. I used your live chat system and one of your staff got back to me very quickly to let me know...

MRS JONES

Feefo Verified

7 years ago

What MRS JONES said about Caledonian Travel:

Great Customer Service

I thought it was so easy to book,and liked the fact I could make payments towards the holiday

MR DUNCAN

Feefo Verified

7 years ago

What MR DUNCAN said about Caledonian Travel:

Mr Duncan from Kilmarnock.

Always had a great time and good service from the staff and drivers

MRS WRIGHT

Feefo Verified

Aberdeen

7 years ago

What MRS WRIGHT said about Caledonian Travel:

EXCELLENT SERVICE.

We like Caledonian Travel and are delighted to travel from Aberdeen to get one of their tours.

Trusted Customer

Feefo Verified

7 years ago

Great value and friendly staff

Easy to book. Friendly customer service staff. Most drivers are friendly, knowledgeable funny and careing. Good value

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