How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 34,572 reviews

Trusted Customer

Feefo Verified

3 months ago

First booking.

Made booking in their travel shop in Middlesbrough Bus Stn, Very helpful and patient staff. Happy customer, have yet to experience the actual holiday though.

Gemma Robertson

Caledonian Travel

3 months ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your trip with us : ) Kind regards, Gem

Trusted Customer

Feefo Verified

3 months ago

Gemma Robertson

Caledonian Travel

3 months ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards, Gem

Mrs Trotman

Feefo Verified

GBR

3 months ago

What Mrs Trotman said about Caledonian Travel:

Booking with no problems

I have booked a few trips and find it all straight forward.

Gemma Robertson

Caledonian Travel

3 months ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards, Gem

Trusted Customer

Feefo Verified

3 months ago

Booked again

Fantastic professional, but friendly service.

Gemma Robertson

Caledonian Travel

3 months ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards, Gem

MRS BEAUMONT

Feefo Verified

GBR

3 months ago

What MRS BEAUMONT said about Caledonian Travel:

Caledonian booking line

Very easy to book over the phone and easy to book on line . Helpful and polite friendly staff on the phone. Have used this company lots of times and will be using them again

Gemma Robertson

Caledonian Travel

3 months ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards, Gem

MRS BORROWDALE-WILSON

Feefo Verified

3 months ago

What MRS BORROWDALE-WILSON said about Caledonian Travel:

Trip to Skipton

Simple and informative

Gemma Robertson

Caledonian Travel

3 months ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards, Gem

MR MILLS

Feefo Verified

3 months ago

What MR MILLS said about Caledonian Travel:

Very good

Straight forward booked what I needed to Very helpful I had a problem with my email They resent message

Gemma Robertson

Caledonian Travel

3 months ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards, Gem

Trusted Customer

Feefo Verified

3 months ago

Easy Booking

Easy to navigate

Gemma Robertson

Caledonian Travel

3 months ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards, Gem

Trusted Customer

Feefo Verified

3 months ago

Booking over the phone

Booking over the phone is easy. The person whom you speak to is aways polite and informative making it easy to to make our choice of holiday.

Gemma Robertson

Caledonian Travel

3 months ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards, Gem

Mrs SHEPHERD

Feefo Verified

GBR

3 months ago

What Mrs SHEPHERD said about Caledonian Travel:

Confused customer

On the whole it was simple but my email address was linked to my previous address and wouldn’t let me book but we sorted that. My payment was declined as I put the numbers as it appears on my card...

Gemma Robertson

Caledonian Travel

3 months ago

Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : ) Kind regards, Gem

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo