How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 34,571 reviews

Trusted Customer

Feefo Verified

2 months ago

booked in person at travel centre. Staff helpful, friendly and efficient

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

Trusted Customer

Feefo Verified

2 months ago

booking

very straight forward completed quickly

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

Trusted Customer

Feefo Verified

2 months ago

I wanted a family room and the girl phoned the hotel to ask if they would let me have one ,she phoned me back the next day comfierming we could have one

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

Miss Battison

Feefo Verified

GBR

2 months ago

What Miss Battison said about Caledonian Travel:

It was OK,it's the first time I've booked on-line so it was all new to me,but I managed it.

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

MRS CAWOOD

Feefo Verified

2 months ago

What MRS CAWOOD said about Caledonian Travel:

Booked at Leeds bus station office all good and very informative. First time travelling with you so looking forward to the experiance. Thankyou

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

Miss Lee

Feefo Verified

GBR

2 months ago

What Miss Lee said about Caledonian Travel:

Easy to use website

Easy to use website. I always use the website rather than in store booking or phone. I can browse holidays at leisure and book easily for the date and location I want.

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

MR WILKINSON

Feefo Verified

GBR

2 months ago

What MR WILKINSON said about Caledonian Travel:

easy to book

staff very professioinal , made the whole booking process so easy, will certainly book with Caledonian again

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

Mr SIMPSON

Feefo Verified

GBR

2 months ago

What Mr SIMPSON said about Caledonian Travel:

Best coach travel company in the UK ease to book great drivers lovely hotel

Ease to book

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

Trusted Customer

Feefo Verified

2 months ago

Difficult to use.

I booked in person as the website was difficult to use and wouldn't let me access the trip I wanted. The member of staff who served me was polite and helpful.

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : ) Kind regards Gem

Mr LINDSAY

Feefo Verified

GBR

2 months ago

What Mr LINDSAY said about Caledonian Travel:

Torquay 2027

Good .. particularly being able to book required seats and hotel room choice .

Gemma Robertson

Caledonian Travel

2 months ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo