Boxes for Moving Home Reviews

Sorry about the delayed delivery. To be fair we acknowledged and tried to rectify OUR error immediately. We contacted you and offered a full refund or a Saturday delivery. You accepted the Saturday delivery and we delivered. Under the circumstances your negative review therefore seems a little harsh... Customer Services REMOVAL BOXES UK LTD

Fair point! I completely agree. Will pass on your comments to Feefo. Thanks for reconsidering your review. Customer Services REMOVAL BOXES UK LTD

thank you so much for the kind words about the packing boxes. we have spent a lot of time and tried lots of different sizes/strengths before ending up with these one, so your comments are music for the ears! Customer Services REMOVAL BOXES UK LTD

Without wishing to increase you ire, you actually ordered a box pack, not a moving kit. I'd completely understand and accept the negative review if you had ordered a moving kit and the bubble wrap, tape and pen had not arrived. Under the circumstances though I wonder whether you might reconsider your rating... Customer Services REMOVAL BOXES UK LTD

many thanks for the review. nice to hear all the sizes were suitable for your move. Customer Services REMOVAL BOXES UK LTD

thanks for the review. thanks also for your patience and understanding. it's hard to avoid issues with any courier (and we've tried them all!) but we have found that good communication helps to limit the stress when there's a problem. Customer Services REMOVAL BOXES UK LTD