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Bower Group Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,945 reviews

Mr White

Feefo Verified

GBR

7 months ago

What Mr White said about Bower Group:

Additional borrowing

Hazel was so helpful from day one and explained everything in easy to understand language and made me aware of all my options without being pushy !!! I cannot fault the service I received and would...

Sharon Lewis

Bower Group

6 months ago

Thank you for sharing your experience. We are very pleased to hear that Hazel was so helpful from the very beginning and that everything was explained in clear and easy to understand language. It is great to know you felt fully informed about all your options and never felt any pressure at any stage. We are delighted that the service met your expectations and your recommendation to family and friends means a great deal to us. Your feedback is truly appreciated. Kind regards Sharon Lewis Head of Customer Service

Trusted Customer

Feefo Verified

7 months ago

Truly Excellent Service

Professional, Responsive, Efficient. David George was exceptional. He was on top of everything from start to finish. Very approachable and easy to talk to. Cannot fault anything.

Sharon Lewis

Bower Group

6 months ago

Thank you for taking the time to share your feedback. We are very pleased to hear that you received such a professional, responsive and efficient service. It is wonderful to know that David was exceptional throughout, staying on top of every detail from start to finish. His approachable manner and clear communication are qualities we value highly, and we are delighted they made such a positive difference to your experience. Your comments are greatly appreciated and mean a lot to our team. Kind regards Sharon Lewis Head of Customer Service

Mr & Mrs Burr

Feefo Verified

GBR

7 months ago

What Mr & Mrs Burr said about Bower Group:

I would highly recommend you to our friends and acquaintances.

The service and advice given was excellent. We were kept up to date throughout the difficult procedure due to the inefficiency of our bank, and you provided a professional and patient service.

Trusted Customer

Feefo Verified

7 months ago

Pension

John Milner assisted me throughout the process and made it very easy for me

Trusted Customer

Feefo Verified

7 months ago

Equity release

Had my hand held throughout and everything explained in plain language. Fast and easy. Jan kept in touch and made it simple for me.

Mr Page

Feefo Verified

GBR

8 months ago

What Mr Page said about Bower Group:

She's Great

Maxine Tanner who was my advisor with me on this was outstanding ,helpful,sympathetic, patient and just brilliant. She kept me updated at all stages of the process and because I was suffering stress...

Mr & Mr Smith

Feefo Verified

GBR

8 months ago

What Mr & Mr Smith said about Bower Group:

Good honest company. Would certainly recommend.

Professional and efficient. David was excellent and kept us updated at all times.

Mr Wolfson

Feefo Verified

GBR

8 months ago

What Mr Wolfson said about Bower Group:

Excellent service

Excellent service from sheila Always prompt, polite and relevant. Overall would very much recommend Bower

Sharon Lewis

Bower Group

6 months ago

Thank you for your time in sharing your feedback. We are very pleased to hear that you received excellent service from Sheila. It is great to know that her prompt, polite and relevant support made the process straightforward for you. Your recommendation is greatly appreciated and we are glad the experience met your expectations. Kind regards Sharon Lewis Head of Customer Service

Mrs Harrington & Miss Miller

Feefo Verified

8 months ago

What Mrs Harrington & Miss Miller said about Bower Group:

Excellent and very user friendly

Sharon Lewis

Bower Group

6 months ago

Dear Mrs Harrington & Miss Miller Thank you for your feedback. We are very pleased to hear that you found the service excellent and very user friendly. It is great to know the experience worked well for you and we appreciate you taking the time to share your comments.Kind regards Sharon Lewis Head of Customer Service

Mr & Mrs Lees

Feefo Verified

8 months ago

What Mr & Mrs Lees said about Bower Group:

Equity release

Very friendly and helpful most of all there was no pressure to do anything we didn’t want to do

Sharon Lewis

Bower Group

6 months ago

Dear Mr & Mrs Lees Thank you for sharing your experience. We are very pleased to hear that you found the team friendly and helpful throughout your equity release journey. It is especially good to know that you felt no pressure at any stage and were able to make decisions in your own time and with full confidence. Your feedback is greatly appreciated. Kind regards Sharon Lewis Head of Customer Service

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