BowerHomeFinance handled everything with impressive speed and expertise, yet remained highly detailed throughout the rapidity of the operation.
Equity Release Specialist Neil Wallace, in particular,...
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Sharon Lewis
Bower Home Finance
6 months ago
Dear Mr Lewis
Thank you for taking the time to share such an exceptional and detailed account of your experience with Bower Home Finance. It is wonderful to hear that the process was handled with the speed, care and precision you describe, and that every stage felt clear, thorough and expertly managed.
Your feedback about Neil Wallace is especially appreciated. His professionalism, dedication and commitment to finding the most suitable solutions for each client are qualities we value deeply, and it is a pleasure to know that his guidance made the journey so smooth and reassuring for you. We agree that he is a tremendous asset to Bower Home Finance and we are very proud of the service he delivers.
We are delighted that the outcome exceeded your expectations and that the entire experience felt faster, easier and more positive than anticipated. Your generous recommendation means a great deal to us, and we are grateful for the trust you placed in Neil and in our wider team.
Thank you again for your thoughtful and uplifting review. It is truly appreciated by all of us at Bower Home Finance.
Kind regards
Sharon Lewis
Head of Customer Service
ML
Mr Lewis
6 months ago
Dear Sharon Lewis (not related)
Thank you for your kind words about my review. I'm delighted that you were pleased with it.
Regards
Vince M Lewis
1
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MT
Mr Tiffin
Feefo Verified
GBR
6 months ago
What Mr Tiffin said about Bower Home Finance:
Quick, efficient and painless
The whole process was dealt with in a calm and efficient manner. Everything was explained up front, and all in all it was a relatively quick and painless process. I would definitely recommend.
Sharon Lewis
Bower Home Finance
6 months ago
Dear Mr Tiffin
Thank you for taking the time to share your feedback. We are very pleased to hear that everything was handled in a calm and efficient way. It is great to know the process felt was painless for you and that you felt well informed throughout. Your recommendation means a lot to us and we truly appreciate it.
Kind regards
Sharon Lewis
Head of Customer Service
1
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MW
Mrs Wright
Feefo Verified
6 months ago
What Mrs Wright said about Bower Home Finance:
excellent service
service was excellent especially lisa who was exceptional very friendly would recommend bower home finance
Sharon Lewis
Bower Home Finance
6 months ago
Dear Mrs Wright
Thank you for sharing your feedback. We are very pleased to hear that you received excellent service and that Lisa made such a positive impression. It is wonderful to know you found the experience friendly and supportive. Your recommendation means a great deal to us and we truly appreciate it.
Kind regards
Sharon Lewis
Head of Customer Service
1
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Trusted Customer
Feefo Verified
6 months ago
Professional service from established company for retired couple.
Professional and efficient approach in advice and outcome from Bower agent handling our enquiry. We were treated with respect and courtesy at all times with our questions which as elderly clients...
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Sharon Lewis
Bower Home Finance
6 months ago
Thank you for sharing your experience. We are very pleased to hear that you received a professional and efficient service and that our adviser supported you with care throughout your enquiry. It means a great deal to know you felt treated with respect and courtesy at every stage, especially as this was so important to you as retired clients. We truly appreciate your feedback and the time you have taken to provide it.
Kind regards
Sharon Lewis
Head of Customer Service
1
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Trusted Customer
Feefo Verified
6 months ago
Excellent service
From start to finish, our adviser explained everything in very easy terms for us to understand. We were given time to think about our choices and was not pressured into anything. The whole process...
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Sharon Lewis
Bower Home Finance
6 months ago
Thank you for taking the time to share your experience. We are very pleased to hear that everything was explained clearly and in a way that was easy to understand. It is also great to know you had the time you needed to consider your options and that you felt no pressure at any stage. We are glad the whole process went smoothly for you. Your feedback is truly appreciated.
Kind regards
Sharon Lewis
Head of Customer Service
1
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Trusted Customer
Feefo Verified
7 months ago
Exceptional Service from Start to Finish
Matthew was exceptionally friendly and professional throughout the entire process. No request was too much trouble, and he consistently kept me informed with timely, relevant updates. Thanks to his...
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Sharon Lewis
Bower Home Finance
6 months ago
Thank you for taking the time to share your experience. We are very pleased to hear that Matthew provided such friendly and professional support from start to finish. It is great to know that nothing was too much trouble and that you were kept fully informed with clear and timely updates. We are delighted that his expertise helped everything move faster than expected. Your feedback is truly appreciated.
Kind regards
Sharon Lewis
Head of Customer Service
1
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Trusted Customer
Feefo Verified
7 months ago
Equity release
The service was excellent, Ian was very informative and answered all the questions that we needed to ask. He also kept us updated along the whole procedure
Sharon Lewis
Bower Home Finance
6 months ago
Thank you for sharing your experience. We are very pleased to hear that you received excellent service and that Ian provided clear and informative guidance throughout. It is great to know that all your questions were answered and that you were kept fully updated during the whole procedure. Your feedback is truly appreciated.
Kind regards
Sharon Lewis
Head of Customer Service
1
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Trusted Customer
Feefo Verified
7 months ago
Excellent firm of solicitors
Excellent service with knowledgeable solicitors who were very pleasant and helpful.Would recommend to anyone.
Sharon Lewis
Bower Home Finance
6 months ago
Thank you for taking the time to share your feedback. We are very pleased to hear that you received excellent service and found the independent solicitors both knowledgeable and helpful. It is wonderful to know the experience felt pleasant throughout. Your recommendation means a great deal to us and we truly appreciate it.
Kind regards
Sharon Lewis
Head of Customer Service
1
Share
Trusted Customer
Feefo Verified
7 months ago
Smooth & Seamless
From start to finish it was a great experience, Maxine Tanner has an absolute wealth of experience and was there overseeing every detail, a smooth & seamless journey in remarkable time it was all...
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Sharon Lewis
Bower Home Finance
6 months ago
Thank you for sharing your experience. We are very pleased to hear that your journey felt smooth and seamless from start to finish. Maxine brings many years of financial expertise, and it is wonderful to know she was there overseeing every detail and guiding the process so efficiently. Completing everything in under four weeks is an excellent outcome and we are delighted it felt so straightforward for you. Your recommendation means a great deal to us and we truly appreciate the time you have taken to share your experience.
Kind regards
Sharon Lewis
Head of Customer Service
1
Share
Trusted Customer
Feefo Verified
7 months ago
Excellent service from start to finish.
I had an excellent experience with Bower Home Finance. The service was quick, efficient, and professional throughout. From start to finish, the standards were consistently high, and I felt well...
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Sharon Lewis
Bower Home Finance
6 months ago
Thank you for taking the time to share your experience. We are very pleased to hear that you received such excellent service from start to finish. It is wonderful to know that everything felt quick, efficient and professional, and that you were kept well informed at every stage. We are delighted that the process felt smooth and stress free for you and that the overall experience exceeded your expectations. Your five star feedback means a great deal to us and is truly appreciated.
Kind regards
Sharon Lewis
Head of Customer Service
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.