How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Bison Assist Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 405 reviews

Trusted Customer

Feefo Verified

1 year ago

Great service

Bison_Support

Bison Assist

1 year ago

Thank you for the 5-star rating! We truly appreciate your support. If you ever have any feedback or need assistance, feel free to reach out. We’re here to help!

Chris Cox

Feefo Verified

Chichester

1 year ago

What Chris Cox said about Bison Assist:

Great experience

Friendly and knowledgeable assessor that attended our site. Very efficient service. The booking process was good to very friendly customer service team.

Bison_Support

Bison Assist

1 year ago

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with our assessor. It's great to know that the booking process went smoothly and that our customer service team were helpful. We truly appreciate your support and look forward to working with you again!

Nigel Pennington

Feefo Verified

Warton

1 year ago

What Nigel Pennington said about Bison Assist:

Outstanding service

Excellent service and 👏👏👏 to all the engineers that completed all my health and safety checks and certificate's. Would recommend this company and I look forward to working with you again.

Bison_Support

Bison Assist

1 year ago

Thank you so much for your kind words and glowing review! We're delighted to hear that you had an excellent experience with our team. Your recommendation means a lot to us, and we look forward to working with you again in the future!

Trusted Customer

Feefo Verified

1 year ago

Professional as always

Very professional

Bison_Support

Bison Assist

1 year ago

Thank you for the great review! We appreciate your continued trust and look forward to working with you again!

Trusted Customer

Feefo Verified

1 year ago

Excellent service

The overall service was very professional from the very start, my initial contact was extremely helpful. The assessor that attended my site was also extremely helpful and very knowledgeable in what...

Bison_Support

Bison Assist

1 year ago

Thank you so much for your fantastic review! We're happy to hear that you had such a positive experience. It's great to know that both our initial contact and the assessor were helpful and knowledgeable in addressing your site issues. We're also glad that the report provided clear actions for you to take. We truly appreciate your feedback and are always here if you need further assistance in the future!

Trusted Customer

Feefo Verified

1 year ago

Efficient, knowledgeable assessor with an approachable manner

Bison_Support

Bison Assist

1 year ago

Thank you for your kind words and the great feedback! It's always our goal to make sure you have a smooth and informative experience. We appreciate your support and look forward to assisting you again in the future!

Rob Wood

Feefo Verified

Reading

1 year ago

What Rob Wood said about Bison Assist:

Water Testing

A very thorough visit, professional and I would recommend them 100%

Bison_Support

Bison Assist

1 year ago

Thank you so much for your wonderful! We're thrilled to hear that you had a positive experience with our water testing service. We strive to be thorough and professional, and your recommendation means a lot to us. If you ever need our services again, don't hesitate to reach out!

Lesley Alexander

Feefo Verified

Shrewsbury

1 year ago

What Lesley Alexander said about Bison Assist:

very pleased with the service received

The review was carried out with minimal disruption to the working day, the assessor was very pleasant and informative. Will definatley rebook with Bison Assist in future

Bison_Support

Bison Assist

1 year ago

Thank you for your wonderful review! We're so glad to hear that the review process was smooth and didn't disrupt your day. It's great to know that the assessor was pleasant and informative. We truly appreciate your trust in us and look forward to working with you again!

Trusted Customer

Feefo Verified

1 year ago

very friendly and explained in the way for us to understand

It was very informative and friendly

Bison_Support

Bison Assist

1 year ago

Thank you for your amazing 5-star feedback! We're so glad to hear that our team were friendly and able to provide clear, understandable information. We appreciate your kind words and look forward to assisting you again in the future!

Tracey Bales

Feefo Verified

fakenham

1 year ago

Bison_Support

Bison Assist

1 year ago

Thank you for your 4-star review! We appreciate your feedback and are glad you had a positive experience. If there's anything we can do to improve or assist you further, please don't hesitate to let us know!

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo