Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Birchall Tea Reviews

https://birchalltea.co.uk
Rated
Exceptional

We are an award-winning British tea company, specialising in single origin and blended black teas from East Africa.

Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

450

40

6

3

4

503

ratings over the past year

Displaying all 2,332 reviews
MA
mzoon almarri
5 years ago
Date of purchase: 05/31/2020
What mzoon almarri said about Birchall Tea:
it has a delicious taste and l will buy agin
Product reviews

0
Share
HB
Helen Bralesford
5 years ago
Date of purchase: 05/17/2020
What Helen Bralesford said about Birchall Tea:
Good. We like the product and it was delivered in a timely manner. Please cut down on plastic packaging though and we will like you even more.
Merchant Logo
Birchall Tea
Birchall Tea
5 years ago
Hello Mrs BralesfordMany thanks for your feedback. We are currently reviewing our packaging with a view to cutting down on plastic used. We hope you continue to enjoy Birchall Decaffeinated Tea. Kind regards Birchall Customer Services Team
Product reviews

0
Share
GT
Graham Tyers
5 years ago
Date of purchase: 06/11/2020
What Graham Tyers said about Birchall Tea:
Everything was fine except for the Peppermint Pyramid Tea - several of the tea bags have broken open and leaked into the brew.
Merchant Logo
Birchall Tea
Birchall Tea
5 years ago
Dear Mr TyersFollowing your email received today which has been responded to, we trust that you are satisfied with the action we have taken regarding the issue with the tea bags. Kind regards The Birchall Customer Services Team
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 05/16/2020
Birchall's delicious tea
I am a 'returning customer' of Birchall's deliciously tasty tea - probably the best online tea supplier in the UK.
Merchant Logo
Birchall Tea
Birchall Tea
5 years ago
Thank you so much for excellent feedback, it is very much appreciated! Birchall Tea Customer Services Team
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 05/26/2020
Excellent service as it has been for years. Lovely tea.
Merchant Logo
Geraldine Shaw
Birchall Tea
5 years ago
Hello Many thanks for taking the time to complete the feedback, we very much appreciate it. We are delighted to learn that you very much enjoy Birchall Peppermint Tea; Redbush Tea; Lemongrass & Ginger Tea and that your favourite is Birchall Camomile Tea. Birchall strives to provide excellent customer service and we are pleased to know that you have enjoyed this for years. Kind regards Geraldine Birchall Customer Service Team
Product reviews

0
Share
KK
kate kirby
5 years ago
Date of purchase: 05/22/2020
What kate kirby said about Birchall Tea:
Excellent tea!
The best decaffeinated tea I have ever tasted. Service is excellent and very prompt. Good to know it is an ethical company.
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 05/20/2020
Great service.
It's easy to order and quick delivery. The tea is a pleasure to drink.
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 05/18/2020
Excellent service, excellent tea
Excellent service as usual. Will be ordering again.
Product reviews

0
Share
CL
Claudia Larner
5 years ago
Date of purchase: 06/07/2020
What Claudia Larner said about Birchall Tea:
Clear website Quick delivery Nicely packed And nice tea
Product reviews

0
Share
AQ
Abdulrahman Al-Qahtani
Qatar - Doha -Al Khisah
5 years ago
Date of purchase: 06/04/2020
What Abdulrahman Al-Qahtani said about Birchall Tea:
Excellent tea. Excellent service.
Professional customer service. Quick response. Accept special shipments. Best tea!
Product reviews

0
Share
Not received a review invite?
About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Food’s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.
Read all
020 8699 0511
54 Willow Way, London, SE26 4QP, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Feefo Ecolabels

Feefo-Sustainability Eco Labelcarbon-neutral Eco Labeluk-made Eco Labelgives-to-charity Eco Labelfair-trade-certified Eco Label100-percent-vegan Eco Label
View 3 more badges

These badges verify that Birchall Tea’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.

See other badges
Why trust Feefo reviews?

Learn more about Feefo
About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Food’s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.