Previous order arrived without fixings and was a partial order this one was ok
Barriers Direct
Barriers Direct
12 years ago
Thank you for taking the time to leave us your comments. I have spoken to the customer service team and it would appear that the missing components were not reported at the time of the delivery, we therefore were unable to look into the delay and only learnt that there had been an issue on receipt of your feedback. Apologies once again for the inconvenience caused and was happy to hear that your experience has not affected your intention to do business with Barriers Direct again.
Kaye - Telesales
Product reviews
Date of purchase: 09/10/2013
0
Share
Trusted Customer
Feefo Verified
12 years ago
Easy to order and delivered on time. What more can you ask for?
Was told 7-10 days delivery, waited 15 days till given delivery date - didn't turn up till 4 days after that. I phoned 4 times and was promised a call back with info each time - they didn't phone me...
Let down badly over delivery, told lies as to timing of delivery and have incurred costs because of these issues. Am recommending to local and city council who have grant funded this purchase that...
Will never use Barriers Direct again. Placed order for Bollards and the delivery timescale on the invoice said 3-5 days but we are still awaiting them 2 and a half weeks later.
Trusted Customer
12 years ago
Awful delivery timescales when invoicing states otherwise.
Two and a half weeks to deliver Bollards when invoice said 3-5 days.
Barriers Direct
Barriers Direct
12 years ago
Thank you for taking the time to leave us your comments.
I have looked into the problems that surrounded your delivery and it would appear that our manufacturer suffered supplying issues which they endeavored to rectify by arranging a Saturday delivery which unfortunately was unsuccessful due to a confusion with the delivery address.
Once again, I would like to apologise for the inconvenience caused, Callum and sincerely hope this will not effect you doing business with us in the future.
Kaye - Telesales
first class service,very good on phone and the product came when they said it would,This is the second time i have usad this company and wil use them again.
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.