Paid over £50 for 2 rolls of tape to be delivered next day, cost me over £220 to pay fitters that couldnt do the job on the day, lost the job and never even got an appology from Barriers direct !!!
Barriers Direct
Barriers Direct
11 years ago
Thank you for taking the time to leave us your feedback, it is appreciated.
I understand that a member of the team spoke with you earlier to apologise for the inconvenience caused. We have taken this up with a manufacturer and they have apologised profusely for the oversight. It is my understanding that the delivery was placed on a 'next day' on the Friday which meant delivery was made on the Monday instead of the 'special delivery' meaning delivery was made on the Saturday.
A full refund has been issued for the 'special delivery' and needless to say no charges made for the 'next day' service.
Once again, we are sorry for the inconvenience that has been caused.
Best wishes
Kaye
Telesales Team
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.