Slow to confirm order - confusion as called again after speaking to confirm once with no record .
Order arrived incorrect short of end caps .
Barriers Direct
Barriers Direct
11 years ago
thank you for taking the time to leave us your feedback, your comments really are much appreciated.
Unfortunately we have been unable to reach you by email or telephone so please feel free to call the office should you wish to discuss your complaint in further detail. I have looked into what happened and would like to apologise for the inconvenience caused by the lack of end caps, it is my understanding that as soon as we were made aware of this over-sight the missing items were sent out immediately and received the following day.
Once again, we do appreciate you leaving us your comments, it helps us to understand where we can improve on our customer experience.
Best wishes
Mark
Head Office
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.