Found the website a little confusing with regard to applying for Parish Council credit. Clicked on the option for credit and nothing seemed to happen but wasn't clear what to do to progress.
Product reviews
Date of purchase: 07/15/2015
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Trusted Customer
Feefo Verified
11 years ago
Very efficient delivery and helpful advice on the phone
ORDERED PRODUCT, PAID IN ADVANCE, ETA WAS WRONG AS WAS THE PRODUCT, 3 WEEKS TOTAL FOR PRODUCT TO TURN UP CORRECTLY, COMPENSATION FOR INCONVENIENCE 5% OFF NEXT ORDER, (THIS WILL NOT BE HAPPENING)
Barriers Direct
Barriers Direct
11 years ago
Hello and thank you for taking the time to leave us your feedback.
Firstly I would like to profusely apologise for the length of time it took for you to receive your delivery. I understand that our manufacturer did offer to allow you to use the incorrect item in replacement of the correct one until the switch could be made, but this was not viable.
We have attempted on a few occasions to contact you to discuss your complaint in person but have not been successful. Should you wish to follow up on the email we have sent, please do contact us.
Once again, thank you for taking the time to leave us your comments, all feedback is greatly appreciated.
Best wishes
Kaye
Telesales Team
Wrong diameter bollards sent
. i.e 76mm not the 101mmm diameter I ordered.
I was left unloading, storing, repackaging one box of the 4 & reloading on couriers van.
. All at my time & expense
Barriers Direct
Barriers Direct
11 years ago
Hello and thank you for leaving us your feed back.
I understand that a member of the telesales team had a conversation with you with regards to your complaint. I would like to re-iterate her apology with regards to any inconvenience caused. Unfortunately occasionally things happen that are completely outside of our control, our only hope is to recover the situation as quickly as possible.
Once again, thank you so much for taking the time to leave us your comments and for the patience shown to the team.
Best wishes
Kaye
Telesales Team
Product reviews
Date of purchase: 07/14/2015
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Trusted Customer
Feefo Verified
11 years ago
Telephone conversation to order useful, friendly and to the point.
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.