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AXA Global Healthcare Reviews

https://www.axaglobalhealthcare.com/en/

EXCELLENT

Service

4.4

ratings over the past year

Displaying all 938 reviews

Michael O'Donnell

Feefo Verified

IRL

4 months ago

What Michael O'Donnell said about AXA Global Healthcare:

Great service

Everything clear and transparent, easy to understand and set up.

Trusted Customer

Feefo Verified

5 months ago

Quick, easy and friendly service

Thanks. It was quick, easy and friendly service.

Trusted Customer

Feefo Verified

5 months ago

The package of the global health care seems really good and I didn't really need any other supplement with it!

Trusted Customer

Feefo Verified

5 months ago

Top service & expertise for AXA Global Healthcare.

Sales advisor very professional, knowledgeable, thorough, sincere, friendly, reassuring and made my experience setting up my Mother's policy much easier than I expected. The set up of the policy and...

Trusted Customer

Feefo Verified

5 months ago

Awesome agent

The representative was outstanding, he really helped me understand my options so that I was able to find the perfect plan.

Trusted Customer

Feefo Verified

5 months ago

Very good

Trusted Customer

Feefo Verified

5 months ago

Poor customer onboarding experience - avoid!

Extremely poor functionality to sign up and access account via app and webpage portal. I’ve been given excuses of “this is a known issue and we’re working on it” Do better AXA, you’re a global...

Chris

AXA Global Healthcare

5 months ago

Thank you for taking the time to give us your feedback, and I'm sorry to hear about your onboarding issues. We have been working through some technical issues with our new online accounts that are impacting some customers. We are working with our IT team to resolve these issues as quickly as possible. Chris

Trusted Customer

Feefo Verified

6 months ago

Good service.

Personal and thorough. Professional.

Trusted Customer

Feefo Verified

6 months ago

Poor communication

After paying, they send a link for communications. The link doesn't work. The previous easily reached local sales team no longer is available. Then they expect you to call them at your own expense...

Chris

AXA Global Healthcare

6 months ago

Thank you for taking the time to leave us a review, and I'm sorry to hear about your experience. I understand that you're currently in contact with one of my colleagues regarding these issues, and I hope they can resolve them for you. Once again, than you for the feedback. Chris

Trusted Customer

Feefo Verified

6 months ago

Patient and stellar service from Matthew Landers

I spoke to Matthew Landers and would highly commend his patience and service as I explore signing up with AXA Global Healthcare. Matthew was one of the most genial and detailed insurance agents I...

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