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AXA Global Healthcare Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-ppp-international | Feefo

Displaying all 920 reviews

Trusted Customer

Feefo Verified

3 months ago

Poor communication

After paying, they send a link for communications. The link doesn't work. The previous easily reached local sales team no longer is available. Then they expect you to call them at your own expense...

Chris

AXA Global Healthcare

3 months ago

Thank you for taking the time to leave us a review, and I'm sorry to hear about your experience. I understand that you're currently in contact with one of my colleagues regarding these issues, and I hope they can resolve them for you. Once again, than you for the feedback. Chris

Trusted Customer

Feefo Verified

3 months ago

Patient and stellar service from Matthew Landers

I spoke to Matthew Landers and would highly commend his patience and service as I explore signing up with AXA Global Healthcare. Matthew was one of the most genial and detailed insurance agents I...

Trusted Customer

Feefo Verified

4 months ago

Terrible service

The sales service was good but it all unraveled after we paid the premiums and tried to use the bew insurance. We were unable to login to the Axa app or website. When we spoke (3 times!) to the...

Trusted Customer

Feefo Verified

4 months ago

It is good and competitive.

Dianne Keeney

Feefo Verified

USA

4 months ago

What Dianne Keeney said about AXA Global Healthcare:

Straightforward Process

Top notch service. Ms. Taibou Ba was professional, personable, and a pleasure to work with. The whole process was straightforward and quite efficient.

Trusted Customer

Feefo Verified

4 months ago

No responsibility

I requested help and kept getting transferred to different departments. Every time someone said they would call me back, nobody ever did. I only received help on the third day of calling.

Chris

AXA Global Healthcare

4 months ago

Thank you for your feedback. I'm sorry to hear about your experience and any inconvenience that was caused. I've reviewed your experience with the team, and hope that we can avoid similar situations in the future. Chris

Trusted Customer

Feefo Verified

4 months ago

Good customer service

Taibou was very professional and reassuring. She answered promptly and followed up with our many questions.

Jari

Feefo Verified

ARE

4 months ago

What Jari said about AXA Global Healthcare:

Quick & clear

After some emails and a short phone call all my questions were answered and convinced me to proceed.

Trusted Customer

Feefo Verified

4 months ago

I’m very friendly representative. I felt very informed, the representative never rushed me and was willing to answer all of my questions.

Trusted Customer

Feefo Verified

4 months ago

Axa Global preferred health insurance

The service by the insurance adjuster is top notch. He walked me through, and explained everything. Guilliame is empathetic and professional.

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