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AXA Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct | Feefo

Displaying all 298,770 reviews

Trusted Customer

2 months ago

Date of purchase: 03/23/2025

Good service, largely on par with the competition.

I thought the service was very good.

Gary

AXA Insurance

2 months ago

Thanks for renewing your policy. I'm pleased to see you've had very good service over the time you've been with us. Have a lovely day, Gary AXA Customer Service Team

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Trusted Customer

2 months ago

Date of purchase: 03/22/2025

Plenty of time given to compare premiums when given reminders by e-mail / text that renewal was in the near future. Insurance renewal was straightforward 👍

Gary

AXA Insurance

2 months ago

Thanks for your comments. It's great to see that you've renewed your policy with us. Enjoy the rest of the day, Gary AXA Customer Service Team

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Trusted Customer

2 months ago

Date of purchase: 03/23/2025

Very helpful company

Efficient and professional. Great help in keeping the cost to minimum.

Paul

AXA Insurance

2 months ago

Hi there, Thanks for the feedback about your recent renewal. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

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Trusted Customer

2 months ago

Date of purchase: 03/23/2025

No further comments

Gary

AXA Insurance

2 months ago

Thanks for your 5 star review! I'm pleased to see you were happy with your recent renewal. Take care, Gary AXA Customer Service Team

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Trusted Customer

2 months ago

Date of purchase: 03/23/2025

Very Easy Transaction

Very Good, Quick and Easy. Nothing more to say really, went through very quickly and smoothly. Sorted for another year.

Gary

AXA Insurance

2 months ago

Thanks for renewing your policy with us again. We really do appreciate your custom. Have a lovely day, Gary AXA Customer Service Team

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George Max Johnson

Selby

2 months ago

Date of purchase: 03/23/2025

What George Max Johnson said about AXA Insurance:

Good

Excelent service once again from AXA

Gary

AXA Insurance

2 months ago

Hello George, Thanks for renewing your policy with us recently. I hope we're able to offer such a high level of service for many years to come. Have a lovely afternoon, Gary AXA Customer Service Team

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Trusted Customer

2 months ago

Date of purchase: 03/23/2025

Great service and cheap insurance

Adam

AXA Insurance

2 months ago

Hi there, Thanks for taking some time to leave us your feedback. It's lovely to see that you've received a great service and found the cost of the insurance cheap. Best wishes, Adam, AXA Customer Service Team.

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Trusted Customer

2 months ago

Date of purchase: 03/23/2025

Excellent

Adam

AXA Insurance

2 months ago

Hi there, Thanks for taking some time to leave us your feedback. It's nice to see that you've found the cover and service provided excellent during your time with us. If you require any assistance in the future, we're here to help. Best wishes, Adam, AXA Customer Service Team.

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Ronald Clare

Dorking

2 months ago

Date of purchase: 03/23/2025

What Ronald Clare said about AXA Insurance:

Very efficient and premiums acceptable.

Adam

AXA Insurance

2 months ago

Hi there, Ronald. Thanks for taking some time to leave us your feedback. It's great to see that you've chose to renew with us for another year and found the process very efficient. If you need any help in the future, feel free to get in touch. Best wishes, Adam, AXA Customer Service Team.

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Trusted Customer

2 months ago

Date of purchase: 03/23/2025

Happy customer

I have remained with AXA for many years because of their efficient service back in 2014 when my vehicle was stolen.

Gary

AXA Insurance

2 months ago

Thanks for renewing your policy with us again. We really do appreciate your custom over the years. Have a lovely day, Gary AXA Customer Service Team

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About AXA Insurance

AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.

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0844 874 0239

5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom