What Trusted Customer said about AXA Insurance - Northern Ireland:
good
Good service
JulieAnn Martindale
AXA Insurance - Northern Ireland
9 years ago
Thanks Kevin for your feedback.
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Trusted Customer
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Newtownards
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Excellent service by AXA Direct Northern Ireland
Cheaper than going through a broker for the same company
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Trusted Customer
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Portadown
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Excellent service by AXA Direct Northern Ireland
Very good prices and customer service
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Belfast
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
excellent customer service
1st class customer experience, very happy with quote and resolution to outstanding issue
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Trusted Customer
Feefo Verified
9 years ago
Convenient and simple
Easy to understand policy, friendly and helpful staff dealing with inquiries and a simple renewal service online.
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Trusted Customer
Feefo Verified
9 years ago
Good
Good
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Derry
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Really helpful staff
The guy at the end of the phone line was brilliant!
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Downpatrick
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Bad experience
One member of you staff in that office I can only describe as hostile
JulieAnn Martindale
AXA Insurance - Northern Ireland
9 years ago
Thank you very much Gerry for your feedback and taking the time to talk to me today. Please accept my sincere apologies once again. I feel as disappointed as you must have felt when you told me about the level of customer service that you received. As discussed I have got your bonus confirmed and I have issued your Certificate to you. We really do value your custom and I really hope this bad experience will not put you off staying with AXA in the future. Do not hesitate to contact me in the future.
Kind regards
Julie-Ann
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Belfast
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Happy
No
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Trusted Customer
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Derry
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Excellent customer service.
Very helpful staff, Michelle in the Derry branch in the diamond was brilliant. AXA provided the cheapest quote and best customer service.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.