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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,860 reviews

Trusted Customer

Feefo Verified

Derry

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Helpful staff, hassle free car insurance renewal, and competitive quote

No hassle renewal which was great as I called in the morning around 8am before going to work, dealt with a friendly and helpful member of staff. Quote did go up from last year but still very...

Aodhan

AXA Insurance - Northern Ireland

10 months ago

Trusted Customer

Feefo Verified

Dungiven

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent service by AXA Direct Northern Ireland

They give a good service for the price

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Hi Peter. It is great to hear that you value our product and the service that you received. Thanks so much for taking the time to leave your feedback.

Kind Regards

Julie-Ann

Trusted Customer

Feefo Verified

Newtownabbey

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good customer service

They supply a good competitive service

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Thanks for the great feedback James. Julie-Ann

Trusted Customer

Feefo Verified

Newtownstewart

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good service by AXA Direct Northern Ireland

Too long on the phone before call answered.

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Hi Anne, At AXA we endeavour to give our customers excellent service. We do also have a self service option on our website www.axani.co.uk where you can buy, make changes or renew your policy. As a valued customer, I would like to thank you for your business and your feedback.

Kind Regards

Julie-Ann

Trusted Customer

Feefo Verified

9 years ago

Consider AXA

Recommendation came from my daughter. Delighted she got a quote online. Glad I swapped insurers; excellent customer service!

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Many Thanks Margaret for leaving your feedback. It is great to read your comments and as a valued customer of AXA , I would like to thank you for your custom. Regards Julie-Ann

Trusted Customer

Feefo Verified

Portadown

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good customer service and as helpful as could be.

I have been insured with axa from the day I passed my driving test which is over 5 years yet they were unable to find the 7 months to bring me up to 5 years no claims, raising the price of the...

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Thanks Rachel for taking the time to talk to me today. As discussed I can see that you have been a named driver on a policy with AXA from 5/11/2010 to date, therefore you are entitled to the 5 years named driving discount. I have amended your policy to 5 years discount and applied the refund as discussed to reduce your premium. I really appreciate your business and thanks for giving us your feedback.

Kind Regards

Julie-Ann

Trusted Customer

Feefo Verified

9 years ago

Axa meets all our home insurance needs.

We just pay our premium and have no hassle from Axa. We are notified when a year is up and don't have to do anything and our policy continues on for another year. They don't push us for more money.

Trusted Customer

Feefo Verified

9 years ago

Great

Staff were very helpful. Whole experience was simple and straightforward.

Trusted Customer

Feefo Verified

9 years ago

Rip off

It's ridiculous that the premium went up nearly £300 when. It should have went down as I am 25 and using your app.

Trusted Customer

Feefo Verified

9 years ago

sometimes a bit of a wait on the phone but always curtious agents when I ge...

sometimes a bit of a wait on the phone but always curtious agents when I get though and prompt answers to questions and also knowledgable answers.

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