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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,860 reviews

Trusted Customer

Feefo Verified

9 years ago

Customer for over 10 years

Prices high and extra charge for business type 2 unlike other insurance providers.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Thank you for your feedback,　

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. At AXA Direct NI we try our best to minimise price increases, while still offering a great product to suit our customers needs.　

We really appreciate your business and your loyalty to AXA Direct NI.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

9 years ago

Poor support AXA on line

Initial administration and response was very good, but supply of documentation was poor. I could not connect with AXA online and temporary passwords that were promised on a number of occasions never...

Trusted Customer

Feefo Verified

derry

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Brilliant seervice

Very helpful and friendly, stayed on the phone until I was happy with with my insurance, it was my first time using axa but would definitely use them again 10 out of 10

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

It's fantastic to hear such positive feedback Mary.

We look forward to providing you and your family with insurance for many years to come.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

Kirea

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Hard to beat

Competitive price and ease of contact from local friendly staff

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Christine,

Thank you for such positive feedback.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

Ballygowan

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great job bangor

Fast friendly service and cheaper than anywhere else

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your positive comments Darren. I'm delighted your enjoyed our local service.

Trusted Customer

Feefo Verified

9 years ago

Great service

Trusted Customer

Feefo Verified

Lisburn

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very friendly and attentive members of staff

Staff were very friendly and attentive to all my needs, they went above and beyond to ensure my needs were catered for and that they were able to produce a very competitive quote.

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thank you very much for your kind comments James. I'm delighted you enjoyed our local service.

Trusted Customer

Feefo Verified

9 years ago

Great deal on car insurance

Rang to discuss quote and AXA assistant extremely helpful and ended up with a superb deal for a,great price. Well,pleased

Trusted Customer

Feefo Verified

Richhill

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Efficient and of course price impressive too

Telephone friendly and very helpful. In the branch very efficient staff member had me sorted very quickly.

Trusted Customer

Feefo Verified

Belfast

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Axa is a joke avoid at all costs

My car has been of the road since I purchased my policy and they are cancelling my insurance without even a phone call for warning this is a joke from such a big company

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