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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 30,927 reviews

Trusted Customer

Feefo Verified

Caledon

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent service from first contact,very helpful and polite and offered to call me back at a convienient time.

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello Dereck,

Thank you for taking the time to leave your feedback.

It is great to hear you found the service helpful, polite and we were able to get the insurance arranged at a convenient time for yourself.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Very friendly and understanding

Very friendly and understanding as I hadn’t insured a vehicle. Explained all policies and different types of cover, lovely staff.

Stacie

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear you found the service very friendly and they were able to fully explain the details of insurance for you.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Perfectly satisfied

Perfectly satisfied with service. I would buy it again.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very good. Swift and friendly service carried out by very competent staff.

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello Thomas

Thank you for taking the time to leave your feedback.

It is great to hear you found the service very good and that any queries were completed by friendly competent staff.

We value your loyalty to Axa Direct.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

Limavady

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

As a result i had a experance with AXA

I visited the Axa office in Coleraine the lady who attended to me did not explain the things well. I took out a new policy with her. When I got home I realized she had omitted my 12yrs protect bonus....

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello Nigel,

Thank you for taking the time to leave your feedback.

I am sorry to hear of the issue you experienced with regards to the cover and not receiving your call back.

I can see that from speaking to the agents in the branch we have been able to include the optional extra for you.

At AXA we do try to ensure we offer the best price for the best cover for your insurance needs.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Excellent

Best insurance quote, fast friendly staff highly recommended

Trusted Customer

Feefo Verified

8 years ago

Showed patience

The perseverance of the agent as I was in the process of purchasing the car which took time and he kept calling back so he was great

Trusted Customer

Feefo Verified

Carrickfergus

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Can't Get Better Than Axa Advisors.

An excellent team over the phone, great knowledge and more importantly great patience ( especially dealing with some one like me ! ).

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello Russell,

Thank you for taking the time to leave your feedback.

It is great to hear you found the service excellent, with great knowledge.

We value your loyalty to Axa Direct and look forward to continue to provide great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

I went online but could not complete my purchase , one of the team rang back from Derry and displayed absolute professionalism. I was impressed !!

Stacie

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear you found the service from the on line team so helpful and professional.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent service

Excellent. Guy was very helpful indeed

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