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Aviva Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aviva-ie | Feefo

Displaying all 21,369 reviews

Trusted Customer

8 years ago

Date of purchase: 04/11/2017

What Trusted Customer said about Aviva Ireland:

Great service

Amy

Aviva Ireland

8 years ago

Hi Mary,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We are happy to hear that you are satisfied with the service that you received!

All the best - Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/11/2017

Very good price easy online service.

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We are happy to hear that you are satisfied with the ease of the online service!

All the best - Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/10/2017

What Trusted Customer said about Aviva Ireland:

honest straight to the point

a fair price with all the extras, great staff talk experience, everything explained to me in detail, easily paid for and the whole job done without any inconvenience to myself

Amy

Aviva Ireland

8 years ago

Hi Seamus,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We are glad that you are happy with the ease of the entire service! Our call centre agents will be pleased to hear you compliment about their level of customer service.

All the best - Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/07/2017

Easy to use on line.

Yes I would recommend them to friends.

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We are happy to hear that you are satisfied with the ease of the online service, and delighted that you would recommend us!

All the best - Amy

See full customer review

Trusted Customer

Kikdare

8 years ago

Date of purchase: 04/11/2017

What Trusted Customer said about Aviva Ireland:

Quick and easy online

Quick online service. Competitive and good value.

Amy

Aviva Ireland

8 years ago

Hi Damien,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We are happy to hear that you are satisfied with the speed and ease of the online service!

All the best - Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/11/2017

What Trusted Customer said about Aviva Ireland:

Very courteous and explained everything answering queries efficiently

Amy

Aviva Ireland

8 years ago

Hi Joseph,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re delighted to hear that you’re happy with the customer service that you received!

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/07/2017

there was a delay in responding to the query. Customer service was friendly and helpful. there were a number of inaccuracies on my certificate of insurance.

Amy

Aviva Ireland

8 years ago

Hi there,

We are sorry to hear about your experience.

I know that one of our agents has been in contact with you, but if you need to speak to us again please send us an email to direct@aviva.ie

Kind Regards - Amy

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Trusted Customer

8 years ago

Date of purchase: 04/10/2017

What Trusted Customer said about Aviva Ireland:

The web sight is easy to use

Amy

Aviva Ireland

8 years ago

Hi Margaret,

Thank you for your 4 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you found our online process so easy to use!

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/11/2017

Yes I would. Only one problem you seem to make no provision for Automatic Cars on your car describsion chart?. As my Car is a Automatic I'm taken it for granted that their is no problem ?. Rgds...

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Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 4 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to get constructive feedback. We have checked your policy and please be assured that there is no problem and that your automatic car is covered.

I will pass on your feedback to ensure that our website better communicates our cover for automatic cars going forward.

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/07/2017

Easy to book through website, easy to understand, best deal available. Thought there could be better communication with the customer after purchase though. I was left wondering what was happening as...

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Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 4 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We are happy to hear that you found our website easy to use! We apologise for the delay in communication with you, I will pass this feedback on so that we can investigate.

All the best - Amy

See full customer review