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Aviva Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aviva-ie | Feefo

Displaying all 21,326 reviews

Trusted Customer

Knocklyon Dublin 16

8 years ago

Date of purchase: 04/07/2017

What Trusted Customer said about Aviva Ireland:

The gentle man listened to me and answered the questions I asked him. One feature I had on my old policy , I asked him did Aviva provide this cover , he double checked with a colleague to confirm...

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Amy

Aviva Ireland

8 years ago

Hi Gillian,

Thank you for your 5 star review for Aviva Home Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you had such a great experience with our agent!

I will be sure to pass on your feedback to the agents who will be delighted to hear how pleased you are with their customer service.

All the best – Amy

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Trusted Customer

Kilcoole

8 years ago

Date of purchase: 04/05/2017

What Trusted Customer said about Aviva Ireland:

Great online process

Online quotation and purchase process was quick and pain free from start to finish. Great price too.

Amy

Aviva Ireland

8 years ago

Hi Simon,

Thank you for your 5 star review for Aviva Home Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that your online journey was quick and pain free!

All the best – Amy

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Trusted Customer

8 years ago

Date of purchase: 04/04/2017

Highly recommended

I recently purchased home insurance from Aviva. The process was simple and straightforward, and their price was the best in the market. I would highly recommend Aviva

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Home Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with the process and found it straightforward. We are delighted to hear that you would recommend us!

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/05/2017

So easy

So easy only took a few minutes

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Home Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such great feedback. We’re glad that your experience purchasing a policy with us was so easy!

All the best – Amy

See full customer review

Trusted Customer

Tuam

8 years ago

Date of purchase: 03/01/2017

What Trusted Customer said about Aviva Ireland:

Sick of price hikes when I never have any claims!!!

Every year, my insurance goes up, I'm a safe driver, I have never had an accident or received penalty points, my car is 2 years old and I always have to shop around each year to see if I can get my...

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Amy

Aviva Ireland

8 years ago

Hi Lisa,

We are sorry to hear about your experience. I know one of our agents have been in contact to discuss, but if you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Amy

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Trusted Customer

The Ballagh

8 years ago

Date of purchase: 03/07/2017

What Trusted Customer said about Aviva Ireland:

Grateful

Very helpful,answers your questions

Amy

Aviva Ireland

8 years ago

Hi Sharon,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad to hear that we could help you and answer all your questions!

All the best – Amy

Trusted Customer

8 years ago

They look after you

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Trusted Customer

8 years ago

Date of purchase: 03/07/2017

Frustrating

I have found dealing with Aviva frustrating. As requested I provided proof on NCD from my previous insurance and over 5 weeks later I'm still been asked to produce proof of NCD from 2016 and 2015....

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Amy

Aviva Ireland

8 years ago

Hi there,

We are sorry to hear about your negative experience. We have tried to make contact with you so that we can investigate this further.

Kind Regards - Amy

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Trusted Customer

8 years ago

Date of purchase: 03/02/2017

What Trusted Customer said about Aviva Ireland:

Excellent value, fast and efficient set up of policy.

Amy

Aviva Ireland

8 years ago

Hi Alan,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that your experience setting up a policy with us was quick and easy!

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 03/06/2017

Excellent

It just was so easy to do on line

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with our website and had a great online experience.

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 03/02/2017