How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Aviva Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aviva-ie | Feefo

Displaying all 21,491 reviews

Trusted Customer

8 years ago

Date of purchase: 04/18/2017

House insurance

They explained all the options and advised me of the most inexpensive option for me.

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Home Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that we were able to give you all the information you needed about our home insurance!

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/18/2017

What Trusted Customer said about Aviva Ireland:

Good value excellent service will recommend to others

Great service easy to use online customer representative helpful professional and friendly good value for money have already recommended Aviva to friends and family will have access to the aviva...

Read all

Amy

Aviva Ireland

8 years ago

Hi Adrienne,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you were happy with both the online and call centre experience.

Delighted to hear that you have recommended us!

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/18/2017

Very friendly and informative about policy

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We are happy to hear that you are satisfied with the friendly customer service you received!

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/18/2017

good web site easy to negotiate

quick and easy. competitive price

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 4 star review for Aviva Home Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. It’s great to hear that you were happy with your online experience!

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/13/2017

Well laid out web pages, easy to navigate. Competitive prices.

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Home Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. It’s great to hear that you were happy with your online experience!

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/18/2017

What Trusted Customer said about Aviva Ireland:

Go for it!

After faffing around with another insurance provider on the phone for the best part of an hour, this was quick, easy and much cheaper!

Amy

Aviva Ireland

8 years ago

Hi Elizabeth,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that your purchasing experience with us was so quick and easy.

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/18/2017

Excellent, very good value. I like the fact that Aviva rewards loyalty, through giving discounts if there is more than 1 car insured with Aviva / home insurance is with Aviva. Great customer service.

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We are happy to hear that you are satisfied with the customer service you received!

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/18/2017

What Trusted Customer said about Aviva Ireland:

Excellent service

Amy

Aviva Ireland

8 years ago

Hi Suzanne,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We are happy to hear that you are satisfied with our service!

All the best – Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/13/2017

What Trusted Customer said about Aviva Ireland:

I thought that the quoting was straight forward until the very one of the final entries where I got stuck and needed to call the office

Amy

Aviva Ireland

8 years ago

Hi Bernadette,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re delighted to hear that you found our system easy to use!

Payments can sometimes take longer to process depending on your bank account. We apologise for the delay!

All the best – Amy

Amy

Aviva Ireland

8 years ago

Hi Deborah,

Thank you for your 4 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get constructive feedback. We are sorry about the confusion around our online quote field! We are looking into this to resolve the issue.

All the best - Amy

See full customer review

Trusted Customer

8 years ago

Date of purchase: 04/18/2017

What Trusted Customer said about Aviva Ireland:

Fast and efficient and a very competitive price

I found the process very easy to complete .

Amy

Aviva Ireland

8 years ago

Hi Thomas,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We are glad to hear that you found the process so quick and easy!

All the best – Amy

See full customer review