The delivery was really quick...next day, but two items were missing. The driver insisted they would be delivered quickly because they were on his consignment to deliver but were not available. I...
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AOS Online
AOS Online
3 months ago
Hi Rebecca, We're very sorry to hear that your order arrived with items missing, and we understand how frustrating this must have been.
We've checked the tracking for your order, and it shows that all parcels should now have been delivered. If you are still missing any items, please contact our Customer Service team, who will be happy to investigate this further and resolve the issue as quickly as possible.
We sincerely apologise for the inconvenience caused and appreciate your patience. Thank you for bringing this to our attention.
Good price and prompt, efficient service. Delivery arrived as advised. All products in good condition. Courier polite & helpful
AOS Online
AOS Online
3 months ago
Thanks for leaving such a lovely review. It's great to hear you're happy with the stationery supplies you ordered and the service we provided. We hope to hear from you again soon.
Excellent product and service at a competitive price!
AOS Online
AOS Online
3 months ago
Hi Bill, thank you for leaving such a lovely review. It's great to hear you're happy with the stationery supplies you ordered and the service we provided. We hope to hear from you again soon.
You're delivery method, DPD, are absolutely useless and liars. They apprently tried to deliver my parcel twice. I was in all day for both days and they said they were 'sorry we missed you'. I paid...
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AOS Online
AOS Online
4 months ago
Thank you for your review and please accept our sincere apologies for the frustration and inconvenience caused by your recent delivery experience.
We completely understand how disappointing this must have been, especially as you paid for next day delivery and needed the items urgently. We are also very sorry that you did not receive a response to your previous emails, as this is not the level of service we aim to provide.
We appreciate you bringing the issue regarding the reported delivery attempts to our attention. We take this matter seriously and will be raising it directly with DPD for further investigation.
AOS Online is an online supplier of office stationery and business products for use in the home and office. With over 40,000 products, and a stock holding in excess of £30 million across a product range of office stationery, Workwear, printer consumables, catering, janitorial, Office Furniture, and packaging supplies we are able to supply just what you need, when you need it.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AOS Online is an online supplier of office stationery and business products for use in the home and office. With over 40,000 products, and a stock holding in excess of £30 million across a product range of office stationery, Workwear, printer consumables, catering, janitorial, Office Furniture, and packaging supplies we are able to supply just what you need, when you need it.