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Andertons Music Co. Reviews | Customer Service Reviews for https://www.feefo.com/reviews/andertons-music | Feefo

Displaying all 137,033 reviews

Trusted Customer

13 years ago

Date of purchase: 08/15/2011

Excellent service. Andertons Music offer great finance allowing to pay off your purchase on a…

Excellent service. Andertons Music offer great finance allowing to pay off your purchase on a monthly basis with 0%. This is especially great for students or those who do not have a large lump sum at...

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Trusted Customer

13 years ago

Date of purchase: 10/09/2011

Excellent price, quick delivery and superb products !!!!..quick response to communications.

Trusted Customer

13 years ago

Date of purchase: 10/11/2011

Fast delivery. Great zero interest payment sheme. Very pleased with new guitar.

Trusted Customer

13 years ago

Date of purchase: 08/09/2011

Had to wait quite a while for service, but they were in the middle of…

Had to wait quite a while for service, but they were in the middle of the chaos of the refit so that's understandable.

Trusted Customer

13 years ago

Date of purchase: 10/03/2011

I ordered the affinity Strat starter pack for my daughter. The guitar arrived on time and…

I ordered the affinity Strat starter pack for my daughter. The guitar arrived on time and is fabulous, she loves it and the G-Dec amp has a real kick. Also orederd the stagg 3 guitar hanging stand...

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Trusted Customer

13 years ago

Date of purchase: 08/19/2011

I known Adertons for many years, I have always found they give the best serves you…

I known Adertons for many years, I have always found they give the best serves you can find

Trusted Customer

13 years ago

Date of purchase: 07/31/2011

Excellent service. Speedy dispatch. Will use again. Thank you

Trusted Customer

13 years ago

Date of purchase: 10/18/2011

Andertons deal was great and the folks I subsequently spoke with were fine but the…

Andertons deal was great and the folks I subsequently spoke with were fine but the Bass came without the Hard Case that was part of the deal and was also damaged on arrival from the courier. It had...

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Andertons Music

Andertons Music Co.

13 years ago

Thanks for leaving some feedback on your recent bass purchase & I’m sorry to hear that things didn’t work out how we’d all have liked. The Thunderbird bass bags have been a problem all year – it looks like one of our suppliers is about to receive a shipment of these, but they haven’t been available from any of our suppliers for about 3 months. As for the item getting damaged in transit, I can only apologise for that – we changed to UPS earlier in the year in an effort to improve our courier service, but unfortunately shipping damage is still a problem in some cases. I’m glad that the item has been returned & refunded now, and hope that if you chose to shop with us again you’ll have a better experience. Kind Regards, Lee Anderton.

Trusted Customer

13 years ago

Date of purchase: 10/13/2011

Excellent communication and really speedy delivery. Would definitely recommend them and will use their services in the future.

Trusted Customer

13 years ago

Date of purchase: 07/31/2011

Product was delivered quickly and well packaged. Recommended!

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About Andertons Music Co.

Andertons Music Co. is a family run musical instrument retailer with over 50 years of experience serving the music community in the UK. From our Guildford music store and our online musical instrument shop, we offer musicians a huge selection of guitars, amps, drums, pianos, keyboards, synthesizers, recording equipment, PA systems, music accessories and more - all at competitive prices. We take pride in offering a high level of customer service at Andertons, but don't take it from us! Visit our feefo page to see recent accounts from happy customers. You will soon see why we are known as the Musicians' No.1 Superstore!

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01483 456777

St Vincent House, 58-59 Woodbridge Road, Guildford, Surrey, GU1 4RF, United Kingdom