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Andertons Music Co. Reviews

https://www.andertons.co.uk
Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

12,194

872

162

38

54

13,320

ratings over the past year

Displaying all 137,121 reviews
Trusted Customer
13 years ago
Date of purchase: 10/14/2011
Helpful, knowledgeable staff - excellent
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Trusted Customer
13 years ago
Date of purchase: 09/11/2011
The technical knowledge was excellent with a fast efficient next day delivery service.
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Trusted Customer
13 years ago
Date of purchase: 08/13/2011
Sales assistants are dedicated and knowledgeable in their product category , and can thus impart…
Sales assistants are dedicated and knowledgeable in their product category , and can thus impart accurate advise on the instrument / associated products with ease.
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Trusted Customer
13 years ago
Date of purchase: 10/24/2011
Excellent service, I'll definitely be using them again :D
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Trusted Customer
13 years ago
Date of purchase: 10/15/2011
Friendly, helpful and efficient staff. A small problem was put right immediately with no fuss.…
Friendly, helpful and efficient staff. A small problem was put right immediately with no fuss. A complete pleasure to deal with, great prices and service. Buy with confidence from a great music store!
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Trusted Customer
13 years ago
Date of purchase: 09/13/2011
I went to Andertons after hearing good things, and have mutual respect for 'Bricks and mortor'…
I went to Andertons after hearing good things, and have mutual respect for 'Bricks and mortor' shops, as I also work within the industry myself. After spending £1599 you'd think they would want to...

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Andertons Music
Andertons Music Co.
13 years ago
so apologies we didn’t send it the same day. I’m glad Alex dealt with your problems professionally, and I would welcome the opportunity to speak with you directly about your comments concerning the other staff member you spoke to. You do indeed have loyalty points to spend on your next purchase – these are stored on your customer record & you’ll be asked if you’d like to redeem them if/when you make a future purchase – I have also added an extra £20 worth as a gesture of good will. Kind Regards, Lee Anderton. Lee Anderton Managing Partner Andertons Music Co
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Trusted Customer
13 years ago
Date of purchase: 10/07/2011
They had a hard time finding this guitar, even though it was on the web…
They had a hard time finding this guitar, even though it was on the web site. It was presented very badly (not even tuned up), but I bought it anyway, because it sang.
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Trusted Customer
13 years ago
Date of purchase: 08/11/2011
They unpacked it for me in the store, but wouldn't bend on price, even though…
They unpacked it for me in the store, but wouldn't bend on price, even though I was buying two guitars and some accessories at the time. That left a bad taste.
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Trusted Customer
13 years ago
Date of purchase: 08/10/2011
good service
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Trusted Customer
13 years ago
Date of purchase: 10/19/2011
exceptional sevice
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About Andertons Music Co.
Andertons Music Co. is a family run musical instrument retailer with over 50 years of experience serving the music community in the UK. From our Guildford music store and our online musical instrument shop, we offer musicians a huge selection of guitars, amps, drums, pianos, keyboards, synthesizers, recording equipment, PA systems, music accessories and more - all at competitive prices. We take pride in offering a high level of customer service at Andertons, but don't take it from us! Visit our feefo page to see recent accounts from happy customers. You will soon see why we are known as the Musicians' No.1 Superstore!
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01483 456777
St Vincent House, 58-59 Woodbridge Road, Guildford, Surrey, GU1 4RF, United Kingdom
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About Andertons Music Co.
Andertons Music Co. is a family run musical instrument retailer with over 50 years of experience serving the music community in the UK. From our Guildford music store and our online musical instrument shop, we offer musicians a huge selection of guitars, amps, drums, pianos, keyboards, synthesizers, recording equipment, PA systems, music accessories and more - all at competitive prices. We take pride in offering a high level of customer service at Andertons, but don't take it from us! Visit our feefo page to see recent accounts from happy customers. You will soon see why we are known as the Musicians' No.1 Superstore!