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Andante Travels Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,424 reviews

Trusted Customer

Andante Travels Verified

8 years ago

Organisation and humour, I have travelled with other holiday companies and had some not so good tour guides

Trusted Customer

Andante Travels Verified

8 years ago

Organisation and subject matter excellent as always.

Trusted Customer

Andante Travels Verified

8 years ago

Please read the item about e mails and telephonists in my response to the questionnaire on the Phoenicians in Spain. Is more staff training required?

Customer Care Team

Andante Travels

8 years ago

Thanks for your comments. I have had a good look at the questionnaire responses and can not find any comments about e-mails and telephonists. If you would care to give us a call I would be very happy to get your views on this. Alex Casey, Head of Customer Experience

Trusted Customer

Andante Travels Verified

8 years ago

Ancient and Modern

Andante Travels take you to amazing places with a guide lecturer who enlightens you about the archaeological sites visited, and a tour manager who ensures all runs smoothly. The tour to Orkney and...

Trusted Customer

Andante Travels Verified

9 years ago

Andante to be recommended for classical tours

Very efficient and enjoyable trip. Would certainly use Andante again and recommend to others.

Trusted Customer

Andante Travels Verified

9 years ago

Stellar treatment! Taking a trip with a qualified Archaeologist really makes a difference.

Trusted Customer

Andante Travels Verified

9 years ago

Would highly recommend our trip

We had a wonderful trip to Pompeii and Herculaneum. Never having been on an organised trip before, we were a bit apprehensive, but it was fantastic and we would recommend Andante without hesitation,...

Trusted Customer

Andante Travels Verified

9 years ago

Excellent organisational and travelling arrangements with superb leader - John Sheppard - and guest - Professor Mary Beard - in Pompeii area in November 2015

Trusted Customer

Andante Travels Verified

9 years ago

Strong market competition -is your service offering/specialist FOCUS OK?

I am not sure why I am completing this survey as I did a long email last year, but did not receive any comment from the Office here follows my thoughts about a 2016 tour and suggestions'-: "I have...

Trusted Customer

Andante Travels Verified

9 years ago

Service terrible. Tours and guides terrific.

Used to be exemplary. Now it's very inefficient. For instance, I am asked to review my trip --- what trip am I reviewing of the many I have gone on? I get emails from all and sundry, answers to my...

Customer Care Team

Andante Travels

9 years ago

Thanks for taking the trouble to give us your feedback. We take all of our customers’ comments into consideration in order to improve the experience. We are currently looking into our admin procedures so that we can deliver a better service to our guests. We are sorry you have been inconvenienced in the past and hope that you will see some improvement in future communications with our company. Andante Travels Team

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