Thank you for your comment. Would you be good enough to let me know what your experience was regarding our office service? We are changing our systems here and endeavouring to improve our customer service but unless we know more specifically what the problem was, we cannot address it. My e-mail address is alex@andantetravels.com. Sincerely Alexandra Casey - Head of Customer Experience
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Trusted Customer
Andante Travels Verified
8 years ago
Great Formula
Great tour with carefully-chosen hotels. All-inclusive format is unusual for tours. It comes at a cost but we could literally have come home not having spent a single Euro if we hadn't bought gifts...
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Trusted Customer
Andante Travels Verified
8 years ago
yes
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Trusted Customer
Andante Travels Verified
8 years ago
I expect to enjoy every part of the holiday from breakfast to bed with out worrying about the nuts and bolts. I have book next years holiday.
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Trusted Customer
Andante Travels Verified
8 years ago
Poor office organization, casual approach.
Poor management of tour, again casual attitude to timetabling and information giving..
Excellent guide.
Customer Care Team
Andante Travels
8 years ago
Thanks for your review and I am sorry you were disappointed. I would be keen to know which tour you are referring to so that we can make improvements for next time. If you would care to get in touch with me I would really appreciate it. Best wishes Alexandra Casey, Andante Travels
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Trusted Customer
Andante Travels Verified
8 years ago
Andante give a comfortable and informative way to understand aspects of anc
I have travelled with Andante several times and, apart from some hiccups on the Highland tour, they have been excellent in content and accommodation.
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Trusted Customer
Andante Travels Verified
8 years ago
Travelling in comfort, gided with great knowledge
Very attentive service. Very knowledgeable and affable tour leader. Excellent tour manager.
Well organised, excellent museums and sites. Highly informative
Superb hotel and good food.
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Trusted Customer
Andante Travels Verified
8 years ago
You need a category between good and excellent...i.e. very good.
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Trusted Customer
Andante Travels Verified
8 years ago
This particular tour was excellent and well managed and tour leader and manager excellent, also the assistant tour manager Cem was very kind and helpful. I felt I was well taken care of and got a lot...
Founded over 30 years ago, Andante Travels has grown to become one of the world’s leading providers of archaeological holidays. From Pompeii, to Petra; from the Great Wall of China, to the Viking long halls of Denmark, there are very few corners of the ancient world left unexplored by Andante travellers.
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Founded over 30 years ago, Andante Travels has grown to become one of the world’s leading providers of archaeological holidays. From Pompeii, to Petra; from the Great Wall of China, to the Viking long halls of Denmark, there are very few corners of the ancient world left unexplored by Andante travellers.