Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
Trusted Customer
Feefo Verified
5 years ago
Avoid until 2022 and hope they invest in better tech before then!
I understand that the park capacity is limited due to covid-19 but I still believe the website technology in place to support this could improve. We were only able to book tickets for our visit...
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Trusted Customer
Feefo Verified
5 years ago
Easy, quick, informative!
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MB
Mrs Bebbington
Feefo Verified
5 years ago
What Mrs Bebbington said about Alton Towers Holidays:
The service was fantastic!
Having made a booking for my sons 13th Birthday On Halloween to stay In the Star Gazing pods I later decided to upgrade after changing my booking on numerous occasions! The booking team were all...
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MM
Miss Morris
Feefo Verified
Chorley
5 years ago
What Miss Morris said about Alton Towers Holidays:
Easy and exciting proccess.
The website and its tools and information, are so easy to use and navigate. Exciting experience booking the holiday, as there is pictures and information about everything we could do there as a...
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MR
Mrs Robinson
Feefo Verified
5 years ago
What Mrs Robinson said about Alton Towers Holidays:
Great customer service
Our call handler was brilliant, listened, was honest and helped us find an alternative.
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MK
Mrs Kemp
Feefo Verified
5 years ago
What Mrs Kemp said about Alton Towers Holidays:
I tried to book online but the payment page wouldn’t load. I called and spoke to a really helpful guy who got us booked in and paid for and answered all my questions. All good in the end 👌🏻
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Trusted Customer
Feefo Verified
5 years ago
Pretty easy
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MJ
Mrs James
Feefo Verified
Peterborough
5 years ago
What Mrs James said about Alton Towers Holidays:
Excellent customer service
The Gentleman explained the details of the Christmas sleepover, he offered us the insurance which we added to our booking, he was very informative and clearly spoken, extremely helpful, excellent...
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Trusted Customer
Feefo Verified
5 years ago
Quick and Smooth
It was a very smooth process and was very quick to complete.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
