Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
MW
Mrs Watt
Feefo Verified
5 years ago
What Mrs Watt said about Alton Towers Holidays:
Bookings
Easy enough site to use, would like to have added an extra day, but couldn't see this option in the add ons
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Trusted Customer
Feefo Verified
5 years ago
Amending the booking (changing the dates etc) was well handled during the COVID pandemic, we received our first choice alternatives.
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TC
Trusted Customer
Feefo Verified
HUNTINGDON
5 years ago
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What Trusted Customer said about Alton Towers Holidays:
Horrible first experience; you do not get what you pay for.
We decided to spend a considerable amount of money to treat our sons folloeing lockdown and were let down by our first experience at Alton Towers resort & Chenies Land hotel.
The room had visible...
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MB
Mr Brayne
Feefo Verified
5 years ago
What Mr Brayne said about Alton Towers Holidays:
Alton towers resort was a great day, however the hotel offered online as part of a deal, holiday Inn express Stafford is quiet a distance from the park.
Also we were a little disappointed to hear as...
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Trusted Customer
Feefo Verified
5 years ago
Through out this pandemic. The team has been very professional, polite,
They have answered all questions. Been under a lot of pressure, sorted out my daughters birthday with a happy and professional manner. Couldn’t of been happier. Thank you
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Trusted Customer
Feefo Verified
5 years ago
Booked my short break not realising that because it's a last minute break it would cause problems. I am visiting with my 16 year old disabled daughter & husband. We arrive this Friday early evening....
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Trusted Customer
Feefo Verified
5 years ago
Very helpful and friendly staff
The lady is very helpful and friendly.
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MY
Mrs Yates
Feefo Verified
5 years ago
What Mrs Yates said about Alton Towers Holidays:
I have a special needs daughter. I really wanted to speak to someone about food choices in the restaurant/ any passes or discounts for special needs. Also a clear plan of what’s happening when so...
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MA
Mr Allen
Feefo Verified
5 years ago
What Mr Allen said about Alton Towers Holidays:
Rip Off Towers
The region I live in is going into Tier 3 in the next couple of days meaning I had to cancel my trip/stay to Alton Towers this coming Saturday ( 3 days away). When I asked for a refund I told I...
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MP
Mrs Hathaway-Perry
Feefo Verified
5 years ago
What Mrs Hathaway-Perry said about Alton Towers Holidays:
Greatservice
The staff member was extremely helpful and made it so easy
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
