Alton Towers Holidays is no longer an active Feefo customer
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Mr Brown
Feefo Verified
Liverpool
5 years ago
What Mr Brown said about Alton Towers Holidays:
Easy to use process
Easy to understand facilities for different options. Easy to book. Thought insurance was very expensive, would have liked to see option to spread payments.
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Trusted Customer
Feefo Verified
5 years ago
No member discount in fact it was dearer...
One hour on the phone and it was cheaper on line
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Trusted Customer
Feefo Verified
5 years ago
Quick easy and simple
Easy and straightforward
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MM
Mrs Mcvey
Feefo Verified
5 years ago
What Mrs Mcvey said about Alton Towers Holidays:
Awful
Absolutely awful service. Our vouchers wouldn’t work to rebook our holiday so spent all week trying to get through to rebook. When I finally got through I rebooked only to have it cancelled 2 days...
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Claire
Feefo Verified
Bradford
5 years ago
What Claire said about Alton Towers Holidays:
Couldn’t add on the water park after booking
Booked for 2 nights including tickets for the theme park which was fine. When the confirmation was sent to me it gave an option to upgrade your experience by adding extras but when you press this...
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Trusted Customer
Feefo Verified
5 years ago
Professional and courteous
There was a very long wait (due to COVID), but once through the gentleman was very helpful. I wanted two nights in the week, not weekend, and he took the time to check both dates I wanted to check...
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Mrs Hawkes
Feefo Verified
5 years ago
What Mrs Hawkes said about Alton Towers Holidays:
They were very helpful.
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Trusted Customer
Feefo Verified
5 years ago
An unfortunate error rectified
The online booking service is great & easy to use. However due to the changes in legislation it was necessary to change my booking to reduce the numbers and increase the number of nights. I emailed...
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Trusted Customer
Feefo Verified
5 years ago
The booking service was very very stressful. I wanted to use my Tesco clubcard vouchers for two days (22nd & 23rd) in the Theme Park. I ordered the vouchers on 21st October and obtained the code....
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Mrs Doherty
Feefo Verified
5 years ago
What Mrs Doherty said about Alton Towers Holidays:
Booking easy, and good that Apple Pay is accepted.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
