Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
Trusted Customer
Feefo Verified
5 years ago
Inflexible, inflexible, inflexible
This was using a voucher from a booking cancelled due to Covid. They would not provide a refund but only a voucher. I would not have rebooted if it weren't for the voucher as I am still uncomfortable...
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Trusted Customer
Feefo Verified
5 years ago
Poor communcation
I’d rang to change the booking from the end of November until later in December which I had done after an hour on the phone. I then got an email to say my booking had been cancelled and a voucher...
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MC
Mrs Carney
Feefo Verified
5 years ago
What Mrs Carney said about Alton Towers Holidays:
The adviser i spoke to was so helpful and efficient and friendly
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MG
Mr Gilbert
Feefo Verified
5 years ago
What Mr Gilbert said about Alton Towers Holidays:
Quick easy to book. Had to use a voucher as our stay in November has been cancelled, and this was also easy.
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MT
Mr Toyer
Feefo Verified
5 years ago
What Mr Toyer said about Alton Towers Holidays:
Quick and Easy
Really easy to use and understand the pricing. Tickets were emailed and were very easy to print-off
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Trusted Customer
Feefo Verified
5 years ago
Friendly and helpful booking system
Helpful and clear advice provided. Available options explained fully and friendly call operative.
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Trusted Customer
Feefo Verified
5 years ago
Wicked weekend.
No issues. Booking and staff excellent.
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Trusted Customer
Feefo Verified
5 years ago
Booking Santa sleepover
Very knowledgeable & good information from the person of whom I spoke too. Managed to have all the answers to my questions & guided me through planning my day in the park.
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MH
Mr Hewitt
Feefo Verified
5 years ago
What Mr Hewitt said about Alton Towers Holidays:
Easy to book
Booking was easy and quick only thing would be to show more information regarding hotel rooms and the restaurants So I could decide, what’s best for the group how far they are to walk to etc are they...
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MH
Mrs Hollyoake
Feefo Verified
5 years ago
What Mrs Hollyoake said about Alton Towers Holidays:
Fantastic, so easy to book
It couldn't have been any easier to book my holiday
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
