Alton Towers Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
5 years ago
Quick/easy/no pressure
Excellent! Was very quick and easy to book. I didnt feel pressured to make a more expensive booking but a booking that would be better for our party.
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Trusted Customer
Feefo Verified
5 years ago
easy
Easy and quick, very informative about COVID19 measures
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Trusted Customer
Feefo Verified
5 years ago
Straightforward booking process
The booking process is fairly straightforward as you can select your rooms and add theme park and water park tickets to create the package you want. However, it's a little frustrating that if you...
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Trusted Customer
Feefo Verified
5 years ago
Issue with carers ticket
I wanted to book a carers ticket. It clearly said on website that carers ticket needed to be booked along with rest of party. I couldnt see where to indicate that my ticket was a carers one and...
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Trusted Customer
Feefo Verified
5 years ago
Very simple and easy
Very easy and simple booking process, disappointed the Alton Towers hotels did not come with tickets. Overall very good.
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Trusted Customer
Feefo Verified
5 years ago
Terrible experience trying to book short break
I tired to book a break on the website which failed to process my payment. I called the contact centre which I was on hold for for 20mjns. I was told the payment failed as the room had likely been...
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Trusted Customer
Feefo Verified
6 years ago
Very easy booking system,
Very easy to book, everything was clear. Lots of information on the site
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TC
Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Alton Towers Holidays:
Easy navigation of all options available to me and information provided was easy to understand.
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Trusted Customer
Feefo Verified
6 years ago
Terrible experience
I was completely miss sold the hotel which was the same distance from the park as my own in Liverpool!! Also the hotel had holes in the carpet!! Still waiting on a response from Alton towers!
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Alton Towers Holidays:
good
it was quite easy to book and lots of numbers to call if am confused
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
