Alton Towers Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
5 years ago
Booking
I would like to be able to book my day park tickets on the same booking. However only have the option of family tickets.
Otherwise I did manage to book the hotel.
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Trusted Customer
Feefo Verified
5 years ago
Nathan was very helpful and went out of his way to help me when we
Nathan went out of his way to help me - even when we were both having difficulties booking ScareMaze tickets - his system should know it’s a Scarefest date and allow him to book related tickets - we...
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Mr Huxall
Feefo Verified
5 years ago
What Mr Huxall said about Alton Towers Holidays:
Overnight stay in Cbeebies Hotel booked easily
Book an overnight stay but could find option to add Toddler and Parent ticket. Messaged in twitter and they got back to me straight away to say these tickets aren't available at the moment. Had to...
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Emma
Feefo Verified
Sheffield
5 years ago
What Emma said about Alton Towers Holidays:
Booking our night away at the Cbeebies hotel was incredibly easy, the process was complete within minutes!
I loved that with the confirmation email, which came through very quickly also, I was able...
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Mr Catlow
Feefo Verified
Warrington
5 years ago
What Mr Catlow said about Alton Towers Holidays:
Links seemed to be quite logical but necessity to book a breakfast time 6 weeks before the trip seems very strange.
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Trusted Customer
Feefo Verified
5 years ago
Lack of basic customer service
Made us take out additional booking protection to simply change from one themed room to another, pathetic money grabbing.
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MC
Mrs Conlon
Feefo Verified
5 years ago
What Mrs Conlon said about Alton Towers Holidays:
The booking service was very easy booked on the same day as coming . Did try ringing to check a few things but couldn’t get through . But all very well organised when I got there .
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TC
Trusted Customer
Feefo Verified
5 years ago
What Trusted Customer said about Alton Towers Holidays:
Very simple to use
Very simple to use and quick
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Trusted Customer
Feefo Verified
5 years ago
What Trusted Customer said about Alton Towers Holidays:
Great deal, and easy to book.
Everything straight forward and easy to book. Will definately recommend to friends and family. This is the second time i've booked so I hope the trip will be as good as the first.
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Mrs Mcritchie
Feefo Verified
5 years ago
What Mrs Mcritchie said about Alton Towers Holidays:
Easy to book, but information is lacking.
It was quite straightforward to book, the room selection process was easy. However, there was not nearly enough information about the hotel. I would like to see many more photos of the rooms and the...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
