Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
MC
Mrs Crook
Feefo Verified
5 years ago
What Mrs Crook said about Alton Towers Holidays:
I would say that the process of making a reservation is very straightforward. However, making contact with someone via the 'Contact Us' facility is not so straightforward and needs refinement.
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Trusted Customer
Feefo Verified
5 years ago
Booking
When first advised to re-book none of the dates were available as they had not been released however, upon re-trying a few weeks later all is now fine
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MH
Mr Higgins
Feefo Verified
5 years ago
What Mr Higgins said about Alton Towers Holidays:
Terrible booking experience
I booked Santa Sleepover yesterday, I followed the link to book the restaurant and it won't let me!! Last time I came to Alton Towers I couldn't get into any restaurant and one of your staff advised...
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MB
Mrs Brice
Feefo Verified
Hampshire
5 years ago
What Mrs Brice said about Alton Towers Holidays:
I have needed to speak to someone for months to re book our holiday. Our holiday was initially cancelled but I have been desperate to re book and speak to someone and haven't been able to so we have...
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MS
Mr Spinks
Feefo Verified
5 years ago
What Mr Spinks said about Alton Towers Holidays:
Always a pleasure.
Very friendly and helpful staff.
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MW
Mrs Williamson
Feefo Verified
5 years ago
What Mrs Williamson said about Alton Towers Holidays:
All done on line very simple
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TC
Trusted Customer
Feefo Verified
5 years ago
What Trusted Customer said about Alton Towers Holidays:
Good time
I called to just because one of my children is 16 year old and I didn't know if there would be 3 beds in the room as she is classed as an adult we all need a separate bed
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Trusted Customer
Feefo Verified
5 years ago
Ok
Difficult to find answers on FAQ page.
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MC
Mrs Cullumbine
Feefo Verified
5 years ago
What Mrs Cullumbine said about Alton Towers Holidays:
Fabulous
Excellent customer service from Matt who was extremely helpful and knowledgeable. Thank you
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ML
Mr Lee
Feefo Verified
5 years ago
What Mr Lee said about Alton Towers Holidays:
Easy
The booking services is relatively stress free and only asks for pass verification at the end as I think all merlin bookings systems should so that you can decided by price and different...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
