Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
MS
Mrs Slevin
Feefo Verified
5 years ago
What Mrs Slevin said about Alton Towers Holidays:
Need more visibility of your booking
Service very easy however you should have visibility of restaurant availability at the time of booking. All restaurants fully booked for every meal time already. This is poor and should only be...
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MB
Mrs Bates
Feefo Verified
Cannock
5 years ago
What Mrs Bates said about Alton Towers Holidays:
Easy to follow steps
The page was really easy to follow with lots of information. And a useful Help centre which covers most questions. Confirmation email followed shortly after.
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Mrs Sloan
Feefo Verified
5 years ago
What Mrs Sloan said about Alton Towers Holidays:
Poor customer service
They have booked me into an unsuitable room for the age of my children after Asking me the ages! They are now not responding to my emails for help!
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ML
Mrs Leigh
Feefo Verified
5 years ago
What Mrs Leigh said about Alton Towers Holidays:
Can’t book breakfast or dinner
Booking the hotel and water park was pretty easy. However, I was unable to book dinner and breakfast due to no availability. Maybe Alton towers shouldn’t still be allowing rooms to be booked if there...
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Trusted Customer
Feefo Verified
5 years ago
Quick and easy
All online quick and easy
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Trusted Customer
Feefo Verified
5 years ago
Easy to use and navigate although not happy with the price charged for the pods as a MAP holder but didn’t have much choice
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MB
Mrs Bradford
Feefo Verified
5 years ago
What Mrs Bradford said about Alton Towers Holidays:
Although I booked online myself, I could not find all the info I required, so I called and spoke with Tracey who was extremely helpful, friendly and gave some excellent advice.
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MW
Mrs Wakefield
Feefo Verified
5 years ago
What Mrs Wakefield said about Alton Towers Holidays:
Does what it needs to
Website was easy to use
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MP
Miss Pettitt
Feefo Verified
5 years ago
What Miss Pettitt said about Alton Towers Holidays:
Fast and easy
Made everything simple and fast
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Trusted Customer
Feefo Verified
5 years ago
No breakfast bookings available
Could not book a breakfast table as there are none available. Customers services has not responded. My booking is at the weekend and I don’t know what I’ll be doing about food.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
