Allianz Assistance UK is no longer an active Feefo customer
Displaying all 1,259 reviews
CA
CAROLINE
Feefo Verified
LONDON
3 years ago
What CAROLINE said about Allianz Assistance UK:
VERY INFLEXIBLE
Bought annual travel insurance for 10 people. When two people left the company I could not remove their names and replace with the new employees. So very inflexible.
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JO
JOSE
Feefo Verified
Belfast
3 years ago
What JOSE said about Allianz Assistance UK:
Their customer service is a disgrace
I submitted a claim in November 2022. We are now almost at the end of April 2023 and nothing has happened yet. They opened two claims for my case and they simply switch from one to another as a...
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KR
Krisztian
Feefo Verified
3 years ago
What Krisztian said about Allianz Assistance UK:
Failed insurance service
Failed the service:
1.Requested information about injury, documents and I have not received any response no e of the department.
2.Never again
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CA
Calum
Feefo Verified
3 years ago
What Calum said about Allianz Assistance UK:
Do not buy insurance from Allianz.
Absolutely appalling service, still awaiting payment from a claim. I’ve sent 4-5 separate emails with no response. After calling they cannot give us the right number for the claims team. Insurance...
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MA
Mark
Feefo Verified
Wokingham
3 years ago
What Mark said about Allianz Assistance UK:
Very poor Claims service
Claims service very poor , would not recommend Allianz
1
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AL
Alexandra
Feefo Verified
London
3 years ago
What Alexandra said about Allianz Assistance UK:
You know for sure what it is covered for
Very easy to access the website, insurance policies are understandable to everyone, therefore you know for which unforeseen event you are covered by the respective policy, It is not as expensive as I...
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EK
Ekoue
Feefo Verified
3 years ago
What Ekoue said about Allianz Assistance UK:
Did what I needed
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MJ
Maria Jesus
Feefo Verified
3 years ago
What Maria Jesus said about Allianz Assistance UK:
Maravilloso servicio
Siempre usamos Allianz cuando viajamos. Es un servicio rápido, fácil y muy efectivo. Muy recomendable
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Trusted Customer
Feefo Verified
3 years ago
Go elsewhere if you expect any sort of decent customer service.
Customer service non existent at this company. Everyone clearly working from home and couldn't care less about helping. Avoid.
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Trusted Customer
Feefo Verified
3 years ago
Very lacking, wouldn’t recommend
The support while abroad was very disjointed and time wasting, as well as hands off. On the return it took forever to get replies for the expenses. Not to mention i received someone else’s...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
