Very slim fitting so had to be returned- be useful if included in future descriptions
Meg Tweedlie
Route One
2 years ago
Hi there,
Thank you for your feedback - we really appreciate it.
My apologies that these weren't a good fit. I can confirm that we have passed this over to the team to look into.
Hope we can turn this around for you in the future!
Kind Regards,
Route One Customer Care
Top quality service, I ordered a few items and forgot to apply the active discount code, so contacted them and they applied it by giving a refund for the discount amount. Truly amazed by that and...
Quick delivery however the jumper was the wrong size. I did contact and was told I could return it but I don't have a printer to print a return label. I ended up giving the jumper to my partner so it...
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Meg Tweedlie
Route One
2 years ago
Hi there,
Thank you for your feedback.
We are so sorry you did not receive the correct sizing in the jumper!
Glad that this could go to your partner and super pleased you are happy with the shoes you received.
Please do let us know if you are to order again and we will sort out a discount for the inconvenience.
Kind Regards,
Route One Customer Care
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