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Hiscox Insurance Reviews

http://www.hiscox.co.uk

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

164

19

2

1

5

191

ratings over the past year

Displaying all 3,852 reviews

Trusted Customer

Feefo Verified

14 years ago

The process of obtaining a quote was very simple: not an excessive number of questions.

0

Trusted Customer

Feefo Verified

14 years ago

Hiscox was about £300 more expensive than other insurance for the same period with the same…

Hiscox was about £300 more expensive than other insurance for the same period with the same cover which I checked .

0

Trusted Customer

Feefo Verified

14 years ago

More than 30% more expensive than the competition

0

Trusted Customer

Feefo Verified

14 years ago

Not competative on price

0

Trusted Customer

Feefo Verified

14 years ago

Phone operator required information that I did not have and had to phone previous insurer.…

Phone operator required information that I did not have and had to phone previous insurer. Given that all details are shared by insurers, the operator would have had access to the information anyway!...

Hiscox Insurance

14 years ago

I am sorry that your experience with our call centre fell short of our own expectations of service excellence. We work to ensure that we complete quotations with the minimum of time and fuss, and I can only apologise for disappointing you. I have passed your comments to our Operations team, and we will review our process to ensure that we minimise such inconvenience in the future. Annabel Venner Marketing Director

0

Trusted Customer

Feefo Verified

14 years ago

Very efficient and straight forward.

0

Trusted Customer

Feefo Verified

14 years ago

good

0

Trusted Customer

Feefo Verified

14 years ago

great cover simple process

0

Trusted Customer

Feefo Verified

14 years ago

It would have been better if I could have done my home and holiday home…

It would have been better if I could have done my home and holiday home in one sweep and not in 2 different ways i.e 1 electronically and 1 on the phone

Hiscox Insurance

14 years ago

Thank you for your feedback regarding our Home insurance and Holiday home insurance online. We take customer feedback into account when planning our products and services, and your feedback will be fed into this process. Annabel Venner Marketing Director

0

Trusted Customer

Feefo Verified

14 years ago