Well structured web site which is simple to navigate. Excellent content in relation to discus care etc. Communication channels very helpful and effective.
postage seemed a little high for the size and weight,,email for delivery was garbled .
Devotedly Discus Ltd
Devotedly Discus Ltd
13 years ago
I am sorry you feel the carriage charge excessive, but it is out of our control. I would like to point out that we aim only to recover our costs and as such charge carriage "at cost to us" - we also feel it is essential to use a tracked service and one that offers full compensation in the unlikely event of a **** up! There are two options in the checkout process for delivery of this product which weighs 4.2kg
I note from your order that you selected Interlink as most people do and is our preferred courier. £12 plus VAT is their charge and is what we add to the invoice.
Anyway we are pleased you have now got the filter plumbed in and your fish will benefit from the HMA water immediately.
MJE
We have specialised in German Stendker Discus since 1993, and on occasions have various English bred Discus. We also keep all the hard to find accessories and foods that will enhance your chances of keeping Discus healthy and trouble free.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have specialised in German Stendker Discus since 1993, and on occasions have various English bred Discus. We also keep all the hard to find accessories and foods that will enhance your chances of keeping Discus healthy and trouble free.