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Connells Reviews

https://www.connells.co.uk

Rated

Exceptional

Established in 1936, we’ve gone from strength to strength growing to a network of over 180 estate agency branches.

100%

recommends

Service

4.8

1,139

106

1,279

ratings over the past year

Displaying all 9,334 reviews

Mrs Chande

7 years ago

Date of purchase: 07/12/2017

What Mrs Chande said about Connells:

Excellent service, thank you!

It was a long drawn out sale and Tony was extremely patient and positive throughout a messy doublinh ground rent lease this year. When it was progressing slowly, Tony helped matters by prompting...

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Trusted Customer

7 years ago

Date of purchase: 06/12/2017

Improve your customer service. Improve value for money.

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Mr A. Beaven

Birmingham

7 years ago

Date of purchase: 07/13/2017

What Mr A. Beaven said about Connells:

Dedicated hard working team.

Harborne Office Birmingham. Quick. Polite. Hard working. Knowledgable. Sold my house within 10 days. A pleasure to work with. Really felt as though they were working on my behalf. In particular...

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Trusted Customer

7 years ago

Date of purchase: 07/13/2017

Very Unhappy with Service(s)

Really Amateur, with very little was completed in house without encouragement off all parties involved, finger pointing culture, service didn't follow through from original sales pitch.

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Mrs Burgoyne

Plympton, Plymouth

7 years ago

Date of purchase: 07/03/2017

What Mrs Burgoyne said about Connells:

Good honest service.

The team at the Mutley Plain, Plymouth office were excellent and had good communication and excellent service skills. Particular thanks to James and Matt. The only problem that we encountered was...

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Mr Savage

7 years ago

Date of purchase: 07/05/2017

What Mr Savage said about Connells:

Uninterested after sale

We were promised that we would see the sales brochure before the property went ok, we did not. the voice over was inaccurate so we had to get that changed. We got no real apology about either of...

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Marketing Team

Connells

7 years ago

Hi Mr Savage, thank you for taking the time to review your experience with the Connells Letchworth branch, I am really sorry to hear that you were unhappy with the level of service you received from the branch. If you would like to send further details to socialmedia@connells.co.uk, we would be happy to look into this further for you. Thank you.

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Trusted Customer

7 years ago

Date of purchase: 06/22/2017

Terrible experience

Communication with ourselves was very poor Especially with perspective purchases turning up at door without prior arrangements. Connells were not honest with us once the sale had been agreed in terms...

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Marketing Team

Connells

7 years ago

sorry to hear that you have been unhappy with the service provided if you could email further details socialmedia@connells.co.uk we’ll be happy to look into this further.

Trusted Customer

7 years ago

This was so traumatic for us no amount of discussion could put our feelings at ease

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Trusted Customer

7 years ago

Date of purchase: 06/30/2017

I have used Connells previously and would recommend them

Polite, enthusiastic staff. Explained everything clearly. Dealt with any queries promptly

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Trusted Customer

7 years ago

Date of purchase: 06/22/2017

Communication and consistence seemed to be a problem . I was always having to chase them for feedback etc and when their manager left they were very unprepared

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Trusted Customer

7 years ago

Date of purchase: 06/27/2017

Improvement in communication Transparency in dealings Keeping the promise

Marketing Team

Connells

7 years ago

Sorry to hear that you have been unhappy with the service provided if you could email further details to socialmedia@connells.co.uk we’ll be happy to look into this further.

See full customer review

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About Connells

Established in 1936, we’ve gone from strength to strength growing to a network of over 180 estate agency branches. We’re also part of the Connells Group one of the largest and most successful estate agency groups in the UK. Every year we help thousands of buyers, sellers, landlords, tenants, investors to purchase, sell, let and rent properties.

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0151 236 9319

Cumbria House, 4th Floor, Suite 3, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom