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Rated
Exceptional

Established in 1936, we’ve gone from strength to strength growing to a network of over 180 estate agency branches.

100%

recommends

Service
4.8
/5

5

4

3

2

1

1,145

107

9

9

16

1,286

ratings over the past year

Displaying all 9,339 reviews
Trusted Customer
7 years ago
Date of purchase: 07/13/2017
All the worst triats of a stereotypical sleazy estate agency
To say they were incompetent would be being kind. I also caught them out when they lied to me. There were also 2 instances when they were guilty of mis-selling. Once when they failed to mention a...

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MV
Mr Vejseli
7 years ago
Date of purchase: 07/12/2017
What Mr Vejseli said about Connells:
I would personally recomend connells team in Aylesbury defiantly 10 out 10
The whole team is great and very professional also helpful I had very good experience and happy that the sale gone through thanks to connells team and it didn't take much time to sort things out.
Trusted Customer
7 years ago
Date of purchase: 07/07/2017
Did not meet my expectations at all.
Did not meet my expectations at all. This was due to lack of communication at important stages. Never again.
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Marketing Team
Connells
7 years ago
Hi there, I'm really sorry to hear that you have been unhappy with the service you received from the team at the Connells Birmingham branch, if you would like to send further details to socialmedia@connells.co.uk, we would be happy to look into this for you. Thank you. 
Trusted Customer
7 years ago
Date of purchase: 06/30/2017
Poor service !!!
At the start they were very helpful but after a week or two it was terrible !!! Rang up to find the person we was after was never available and would ring back but never did !!! So you ended up ring...

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MM
Mr & Mrs Macdonald
7 years ago
Date of purchase: 06/14/2017
What Mr & Mrs Macdonald said about Connells:
No communication and poor information
The sale of the house nearly fell through right at the end as they told the buyer our house had a garage and it didn't!! After the day we sold we never had contact with them until I dropped the key...

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Trusted Customer
7 years ago
Date of purchase: 06/16/2017
Took for ever to sell my property. We we're in vacant property with no chain and our buyer was in no chain. There mortgage was approved in a week and it took over 3 months to complete the move ....

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MS
Mrs Suphandagli
7 years ago
Date of purchase: 07/06/2017
What Mrs Suphandagli said about Connells:
I would recommend connells and there solicitors as they all helped with the sale of the house to fast forward
MM
Mr Godman & Ms Masson
St Albans
7 years ago
Date of purchase: 07/03/2017
What Mr Godman & Ms Masson said about Connells:
Unprofessional, commission-driven negotiators. I do not recommend.
Ensure that you put the client's needs before your own. Do not breach the terms of your contract. Ensure that you pass on all offers to the client, and treat all buyers fairly.
MF
Mr Francis
Stourport
7 years ago
Date of purchase: 07/03/2017
What Mr Francis said about Connells:
Great service!
Great service. Spot on with valuation, properties sold soon after launch! Totally professional!
Trusted Customer
7 years ago
Date of purchase: 06/28/2017
Alex the manager in west Swindon was very rude and patronising to me in a phone call , had to tell him to not speak to me like that !!
About Connells
Established in 1936, we’ve gone from strength to strength growing to a network of over 180 estate agency branches. We’re also part of the Connells Group one of the largest and most successful estate agency groups in the UK. Every year we help thousands of buyers, sellers, landlords, tenants, investors to purchase, sell, let and rent properties.
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Cumbria House, 4th Floor, Suite 3, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom
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About Connells
Established in 1936, we’ve gone from strength to strength growing to a network of over 180 estate agency branches. We’re also part of the Connells Group one of the largest and most successful estate agency groups in the UK. Every year we help thousands of buyers, sellers, landlords, tenants, investors to purchase, sell, let and rent properties.