Protect and provide for your family with 1Life's range of insurance products, including life insurance and funeral cover.
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ratings over the past year
1Life is no longer an active Feefo customer
Displaying all 871 reviews
MM
MISS MHLONGO
7 years ago
What MISS MHLONGO said about 1Life:
She has empathy
Product reviews
Date of purchase: 04/25/2019
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MS
MR SIBISI
Kranskop
7 years ago
What MR SIBISI said about 1Life:
Yes I received one of the best services over the phone
Product reviews
Date of purchase: 04/25/2019
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Trusted Customer
7 years ago
The online system is not user friendly. 1life can ensure that they get their online system
Karen
1Life
7 years ago
Hello Ms Lolwana, we are very sorry that you feel this way. How can we improve our online service to you? Please send us an email to clientservices@1life.co.za with your enquiry and we will do our best to assist.
Product reviews
Karen
1Life
7 years ago
Thank you for the positive rating, Ms Lolwana.
Date of purchase: 04/25/2019
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MM
MR MASHILO
7 years ago
What MR MASHILO said about 1Life:
I never had to ask myself question due to the frequent communication from 1Life.
I suggest that we have cash back for loyal customers who didn’t claim maybe in a specific period.
Karen
1Life
7 years ago
Thank you for the suggestion, Miss Mhlongo. Please have a look at this blog for more info around cash back: https://www.1life.co.za/blog/myths-facts-cash-back
Product reviews
Karen
1Life
7 years ago
Thank you for the positive rating, Miss Mhlongo
Date of purchase: 04/25/2019
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MR MATHEBULA
7 years ago
What MR MATHEBULA said about 1Life:
You don't update me about my covers. And the thing is that I think that im pay too much for the cover
Karen
1Life
7 years ago
Thank you for your comment, Mr Mathebula. Our customer services representative will be in touch with you to discuss your needs.
Product reviews
Karen
1Life
7 years ago
Thank you for your comment, Mr Mathebula. Our customer services representative will be in touch with you to discuss your needs.
I am fortunate enough not to have claimed before but they were quick to answer the phone when I added members, so no long waiting time. That was impressive.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.