How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

1Life Reviews

https://www.1life.co.za/

Protect and provide for your family with 1Life's range of insurance products, including life insurance and funeral cover.

Service

Product

ratings over the past year

Displaying all 871 reviews

MR JAKUJA

pietermritzburg

7 years ago

What MR JAKUJA said about 1Life:

disapointed

m realy not happy koz of promises not kept.

Product reviews

Date of purchase: 04/25/2019

Trusted Customer

7 years ago

I wasn't informed about the new rate on my policy

Date of purchase: 04/25/2019

Trusted Customer

7 years ago

You people don't listen

Date of purchase: 04/25/2019

MR PETERS

7 years ago

What MR PETERS said about 1Life:

Pathetic service

Stop lying to customer. Taking money for 3 year premium think I was covered for 1.3 million only to find out I was covered for R250000 but premiums still went off . Now they reluctant to pay back...

Product reviews

Date of purchase: 04/25/2019

Trusted Customer

7 years ago

The lady that was helping me was speaking my language and it made thing easier to understand

Product reviews

Date of purchase: 04/25/2019

MISS OWENS

7 years ago

What MISS OWENS said about 1Life:

You won't regret being a 1Life customer.

I have always found my experience with 1Life to be simple and easy. Any changes to my policy are done quickly and any questions i have are answered efficiently. My policy is also so affordable! Keep...

Product reviews

Date of purchase: 04/25/2019

Trusted Customer

7 years ago

I am not satisfied with the policy and will be in contact soon to cancel

No picture or video to attach

Karen

1Life

7 years ago

We're very sorry to hear this, Mrs Ntenza. A retentions consultant will be in touch soon.

Date of purchase: 04/25/2019

MRS SKALI

Uitenhage

7 years ago

What MRS SKALI said about 1Life:

They are good at people they know what they doing and how to persuade a customer and also explained every thing very well

Product reviews

Date of purchase: 04/25/2019

MR NAICKER

7 years ago

What MR NAICKER said about 1Life:

Poor

Very Poor service

Karen

1Life

7 years ago

Hello Mr Naicker, we are very sorry that you feel this way. How can we improve our service to you? Please send us an email to clientservices@1life.co.za with your enquiry and we will do our best to assist.

Product reviews

Date of purchase: 04/25/2019

MRS MORA

7 years ago

What MRS MORA said about 1Life:

I'm not happy with their service at all. Went trough a traumatic experience and they handled the situation with a don't care - Ness. Ended up not believing in them at all

Product reviews

Date of purchase: 04/25/2019

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo

1Life Reviews

LIFE INSURANCEMore reviews of this product (317)View product websitei was promised dat m gona get my paperwork after 14 days but still today nobody has contacted me to inform me whats going on.

LIFE INSURANCEMore reviews of this product (317)View product websiteNo transparency. All lies

FUNERAL COVERMore reviews of this product (221)View product websiteThe policy is affordable and the benefits are good

LIFE INSURANCEMore reviews of this product (317)View product websiteMy product gives me everything i need and is very affordable!

FUNERAL COVERMore reviews of this product (221)View product websiteI trusted 1 Life that's all

LIFE INSURANCEMore reviews of this product (317)View product websiteYou'll miss informed me about my policy and increase my premiums as a results under in accurate information.

LIFE INSURANCEMore reviews of this product (317)View product websiteI need life insurance for my kids. But due to my experience with life insurers I hope it won't be in vain one day when something happens to me too

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?