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Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

1,628

150

45

21

94

1,938

ratings over the past year

1,935 out of 29,340 reviews
Time:
Past year
MA
Maggie
Leeds
3 days ago
Date of purchase: 03/07/2025
What Maggie said about Zoro:
I'll be back!
Excellent, very easy and stratforward
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JO
John
Brackley, Northamptonshire
3 days ago
Date of purchase: 03/07/2025
What John said about Zoro:
Well done Zoro
Perfect, easy to order, arrived quickly in perfect condition.
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Trusted Customer
3 days ago
Date of purchase: 03/07/2025
Thank you.
Well-priced. Good customer serive.
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SN
Snob
NW10 7HR
3 days ago
Date of purchase: 03/07/2025
What Snob said about Zoro:
Avarage
Really bad at sending out the items that were in stock and informing us of back order item
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Trusted Customer
3 days ago
Date of purchase: 03/07/2025
Very good service 10/10
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DA
David
4 days ago
Date of purchase: 30/06/2025
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ST
Stuart
4 days ago
Date of purchase: 02/07/2025
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JO
John
Surrey
5 days ago
Date of purchase: 01/07/2025
What John said about Zoro:
Excellent
Brilliant service
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Megan Jones
Zoro
5 hours ago
Good morning, Thank you for your review - we appreciate you taking the time to share your feedback with us. Kind Regards, Megan from Zoro.
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JO
JON
newcastle
5 days ago
Date of purchase: 30/04/2025
What JON said about Zoro:
Took weeks for delivery to arrive
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Megan Jones
Zoro
2 hours ago
Good afternoon, Thank you for taking the time to review your order. I'm really sorry to learn about the delay you experienced with your order. I can see that the delivery was pushed back on several occasions before finally arriving on 27th June. I understand how disappointing and inconvenient this must have been, and I am very sorry that we did not meet your expectations on this occasion. As a gesture of goodwill, I have emailed you an exclusive discount code which can be used on your next order. We truly appreciate your custom and hope to have the opportunity to restore your confidence in our service. Should you have any further concerns or require assistance, please do not hesitate to get in touch. Kind Regards, Megan from Zoro
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Michael
Chepstow
5 days ago
Date of purchase: 23/06/2025
What Michael said about Zoro:
Great service
The first order got lost in the post with no problem it was reordered and delivered in no time , they gave great service with no fuss I would definitely recommend ZORO
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About Zoro
We offer an easy & innovative experience for customers to find and buy what they need in our wide range of products, for a fair price, underpinned by great service. Zoro makes it quick and easy for all industries, professions and trades to get the tools and equipment they need. Zoro's extensive range of over 300,000 products includes everything from power tools and chemicals to personal protective equipment, from all the leading brands, with many items available for next day delivery. Zoro offers a great delivery service, superior customer service, super competitive prices and a wide range of products all available under one roof. The Zoro brand was launched in the US 2011 and is part of the Grainger family which includes W.W. Grainger, Inc., with 2017 sales of $10.4 billion, is North America's leading broad line supplier of maintenance, repair and operating products, with operations also in Asia, Europe and Latin America.
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c/o Grainger Global Online @ WeWork Moorgate, 1 Fore Street, London, Greater London, EC2Y 9DT, United Kingdom
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About Zoro
We offer an easy & innovative experience for customers to find and buy what they need in our wide range of products, for a fair price, underpinned by great service. Zoro makes it quick and easy for all industries, professions and trades to get the tools and equipment they need. Zoro's extensive range of over 300,000 products includes everything from power tools and chemicals to personal protective equipment, from all the leading brands, with many items available for next day delivery. Zoro offers a great delivery service, superior customer service, super competitive prices and a wide range of products all available under one roof. The Zoro brand was launched in the US 2011 and is part of the Grainger family which includes W.W. Grainger, Inc., with 2017 sales of $10.4 billion, is North America's leading broad line supplier of maintenance, repair and operating products, with operations also in Asia, Europe and Latin America.