Merchant Logo
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

1,542

147

43

20

102

1,854

ratings over the past year

Displaying all 29,575 reviews
Trusted Customer
7 hours ago
Date of purchase: 25/08/2025
0
Share
RI
ricardo
London
9 hours ago
Date of purchase: 22/08/2025
What ricardo said about Zoro:
Great Company
Nice service and fast delivery
Product reviews

0
Share
Trusted Customer
19 hours ago
Date of purchase: 25/08/2025
Excellent.
Product reviews

0
Share
PE
PETER
Liverpool
19 hours ago
Date of purchase: 17/08/2025
What PETER said about Zoro:
Outstanding service on hand tools orders- thank you!
Good prices, exceptional range of product, very rapid turn-around on orders (3 thus far, more to follow). I am learning carpentry in my retirement, & am accumulating good quality hand tools for small...

Read all
Product reviews

0
Share
Trusted Customer
8 days ago
Date of purchase: 15/08/2025
Usual Good Service
Easy to order - plenty of choice. Good delivery.
Product reviews

1
Share
Trusted Customer
1 day ago
Date of purchase: 22/08/2025
Good
Required a replacement which was dispatched the following day——excellent se8rvice
Product reviews

0
Share
Trusted Customer
1 day ago
Date of purchase: 21/08/2025
Product reviews
0
Share
Trusted Customer
1 day ago
Date of purchase: 18/08/2025
0
Share
JO
John
Thurso
2 days ago
Date of purchase: 21/06/2025
What John said about Zoro:
Order not fulfilled
Terrible service. Order was short and no response form Zoro
Product reviews

0
Share
GI
Gillian
Birmingham
2 days ago
Date of purchase: 21/08/2025
What Gillian said about Zoro:
On time, arrived safely - comments made above
Product reviews

0
Share
About Zoro
We offer an easy & innovative experience for customers to find and buy what they need in our wide range of products, for a fair price, underpinned by great service. Zoro makes it quick and easy for all industries, professions and trades to get the tools and equipment they need. Zoro's extensive range of over 300,000 products includes everything from power tools and chemicals to personal protective equipment, from all the leading brands, with many items available for next day delivery. Zoro offers a great delivery service, superior customer service, super competitive prices and a wide range of products all available under one roof. The Zoro brand was launched in the US 2011 and is part of the Grainger family which includes W.W. Grainger, Inc., with 2017 sales of $10.4 billion, is North America's leading broad line supplier of maintenance, repair and operating products, with operations also in Asia, Europe and Latin America.
Read all
c/o Grainger Global Online @ WeWork Moorgate, 1 Fore Street, London, Greater London, EC2Y 9DT, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Zoro
We offer an easy & innovative experience for customers to find and buy what they need in our wide range of products, for a fair price, underpinned by great service. Zoro makes it quick and easy for all industries, professions and trades to get the tools and equipment they need. Zoro's extensive range of over 300,000 products includes everything from power tools and chemicals to personal protective equipment, from all the leading brands, with many items available for next day delivery. Zoro offers a great delivery service, superior customer service, super competitive prices and a wide range of products all available under one roof. The Zoro brand was launched in the US 2011 and is part of the Grainger family which includes W.W. Grainger, Inc., with 2017 sales of $10.4 billion, is North America's leading broad line supplier of maintenance, repair and operating products, with operations also in Asia, Europe and Latin America.