What Mr john cheeseman said about Zest Car Rental:
Brilliant car hire.
Best customer service ever!
Katherine
Zest Car Rental
10 months ago
Hi John,
Thanks for taking the time to leave positive feedback. We're thrilled to hear you like our customer service!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
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Trusted Customer
Zest Car Rental Verified
12 months ago
Naples not as good as Pisa
Second time using Zest for car rental in Italy. This wasn't quite as good as last time. This wasn't related to the service provided by Zest, but the local agent - Locauto. The instructions received...
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Katherine
Zest Car Rental
11 months ago
Hi,
We’re sorry to hear that your recent experience in Naples didn’t quite match the high standard you experienced in Pisa. We were only made aware of the Locauto changes recently, but have now received the updated collection details and are making the required amendments. Thank you for leaving your feedback regarding this!
Also, we're glad to hear that the overall rental went smoothly once the paperwork was completed and that the return process was easy for you.
We value your continued support and hope to provide you with a seamless experience next time.
Thanks again,
Zest Car Rental
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Mrs Katalin Ralph
Zest Car Rental Verified
Bristol
1 year ago
What Mrs Katalin Ralph said about Zest Car Rental:
Will only use Zest in future!
Great booking process, very helpful advice and seamless process through to picking up and dropping back vehicle all for excellent value.
Katherine
Zest Car Rental
1 year ago
Hi Katalin,
Thanks for taking the time to leave positive feedback. We're thrilled to hear you like our booking process!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
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Trusted Customer
Zest Car Rental Verified
1 year ago
Cheapest price with best service quality, strongly recommended
Have no complaints at all, which says a lot about how excellent the overall experience was. The rent (including insurance) was very cheap compared to other rentals, so much so that it seemed a bit...
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Katherine
Zest Car Rental
1 year ago
Hi,
Thanks for taking the time to leave positive feedback. We're thrilled to hear you had an excellent rental experience through us!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
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Trusted Customer
Zest Car Rental Verified
1 year ago
Brilliant
Fantastic service, I’ve been using Zest for quite a while now in multiple countries and they never disappoint
Katherine
Zest Car Rental
1 year ago
Hi,
Thank you for choosing Zest, and for taking the time to leave positive feedback!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
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Trusted Customer
Zest Car Rental Verified
1 year ago
Wheego angst
Wheego took the whole excess deposit of €1400 instead of it being on hold subject to any damage. It cost me money to call them more than once, to put in a claim to my bank before finally they...
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Katherine
Zest Car Rental
1 year ago
Dear Customer,
We are sorry to hear of your dissatisfaction with Zest and are investigating the matter.
A member of our Customer Relations Team will be in touch with you once your booking has been located.
Kind regards,
Zest Car Rental
Marketing
Zest Car Rental
1 year ago
Dear Customer,
Thank you for your feedback, and we’re truly sorry for the inconvenience caused by the deposit issue. While many car rental providers, including Wheego, will sometimes debit the entire excess deposit amount due to factors like the size of the deposit, the length of the rental, or company policy, we understand how frustrating this can be.
To help minimise potential issues like this, we always recommend using a credit card that doesn’t charge exchange rate fees, as it can reduce any additional costs from currency fluctuations when this occurs. The team has also created a helpful blog on the topic for future reference here.
We appreciate your patience throughout the process, and we’re sorry that the exchange rate difference led to you receiving less than expected. Your experience is important to us, and we’ll be sure to pass your feedback along to Wheego for further review.
We hope to have the opportunity to serve you again in the future.
Best regards,
Zest Car Rental
Trusted Customer
1 year ago
I am still waiting on a response to "Customer Relations Team will be in touch with you once your booking has been located."
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Mr Andrew Perry
Zest Car Rental Verified
1 year ago
What Mr Andrew Perry said about Zest Car Rental:
Great service as normal
Katherine
Zest Car Rental
1 year ago
Hi Andrew,
Thank you for choosing Zest, and for taking the time to leave positive feedback!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
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Trusted Customer
Zest Car Rental Verified
1 year ago
Consistently excellent service.
Have used Zest car rental for the last 4 or more years. Always had great service-very helpful in arranging rentals more than a month long. The ability to put down a deposit and pay at a later date...
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Katherine
Zest Car Rental
1 year ago
Hi,
Thanks for choosing Zest, and for taking the time to leave positive feedback. We're thrilled to hear your car rentals with us have been problem-free!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
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Mr Raymond Cretney
Zest Car Rental Verified
Chatham
1 year ago
What Mr Raymond Cretney said about Zest Car Rental:
We used Zest for many years and they've always been brilliant
We've been using Zest for many years(before they updated their company name) and they've always been brilliant if there's ever been any issue with the local higher companies. Last October we had an...
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Katherine
Zest Car Rental
1 year ago
Hi Raymond,
Thank you for your continued custom, and for taking the time to leave positive feedback! We're always here to assist with any issues, and we're glad we could help you on this occasion.
Our customer support team is here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
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Trusted Customer
Zest Car Rental Verified
1 year ago
great service
Zest was incredibly easy to use and we had some issues at the point of hiring, they were a phone call away and were able to reassure us with confidence. Thanks
Katherine
Zest Car Rental
1 year ago
Hi,
Thanks for taking the time to leave positive feedback. We're happy we could assist!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Zest Car Rental, formerly Economy Car Hire is the Which? top rated car hire broker for 2013, 2014, 2015, 2016 & 2017. We pride ourselves on our high levels of customer service.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Zest Car Rental, formerly Economy Car Hire is the Which? top rated car hire broker for 2013, 2014, 2015, 2016 & 2017. We pride ourselves on our high levels of customer service.