How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Zest Car Rental Reviews

https://www.zestcarrental.com

EXCEPTIONAL

Service

4.9

ratings over the past year

Displaying all 44,450 reviews

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Zest Car Rental:

Easy to navigate website and reasonable prices.

Trusted Customer

Feefo Verified

6 years ago

The email booking system didn't work on two occasions which was disappointng but once I go through to the customer rep she was great - def 5 star

Luke Guy

Zest Car Rental

6 years ago

Hi, Really sorry to hear you had issues with your booking initially. We'd love to look into this and resolve the problem. If you contact us via https://www.zestcarrental.com/contact-us/ and select "Problems with our website" as the subject and we'll look into the issue. We're also really pleased to hear that you had a fantastic experience once on the phone though! Thanks for your feedback and thank you for booking with us! Kind Regards, Luke

Trusted Customer

Feefo Verified

Burnham on Sea.

6 years ago

What Trusted Customer said about Zest Car Rental:

easy booking.

All good, Paul was very helpful, easy to make the booking, all good, thanks.

Luke Guy

Zest Car Rental

6 years ago

Hi David, Thanks for much for taking the time to leave feedback, we're so glad you had a positive experience and hope we can be of assistance for any future bookings! Thanks again David, Luke

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Zest Car Rental:

Great customer service

The online chat line was very helpful before we booked. Both of the people I chatted to were extremely helpful and knowledgeable. Nothing was too much trouble! Very efficient.

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Zest Car Rental:

same as usual thats why we use you

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Zest Car Rental:

Easy booking

Trusted Customer

Feefo Verified

6 years ago

Thanks to you for making it so easy ,

So easy to book for older people ,would certainly tell our friends about you ,and we would use you again ,

Trusted Customer

Feefo Verified

London

6 years ago

What Trusted Customer said about Zest Car Rental:

The go-to site for car rentals

Very easy site and booking process. Good rates and good providers.

Trusted Customer

Feefo Verified

6 years ago

Easy user friendly website. Good service. Good prices.

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Zest Car Rental:

Easy to book and much cheaper than the big players!

Really easy to book as you follow the prompts. Good prices with lots of choice with no hidden surprises. Excellent service!

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo