Every time I arrive at the desk in Faro Airport I always have to wait for my car to arrive from somewhere outside the airport. Some people get transfers as quickly as I get my car. This happens all...
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Customer Relations
Zest Car Rental
6 years ago
Dear Mr Deady,
Thank you for your comments.
I am sorry that you have experienced some delays upon collection in the past. If you do ever find that you are waiting excessively, please do not hesitate to contact us here in the UK on 01362 852288. We will then ascertain if there is anything further that we can do for you.
The providers do try their utmost to have the vehicles ready on time for their customers.
The airport tax is the tax that allows them to deliver the vehicle, or, the tax which allows the customers to pick up the car at the airport. Any airport collections at Faro will incur this charge.
Masterkings have apologised for any previous delays and have added a note to your booking for the future as well.
We do value all feedback that we receive as this assists us in monitoring the services of the providers going forward.
Once again, please accept our apologies for your past disappointment.
With kind regards,
Fiona@ZestCarRental
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Trusted Customer
Feefo Verified
6 years ago
Extremely dependable. Great Servive
Yes. Fantastic service. Extremely dependable & trustworthy. Great customer service. Very competitive prices.
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Zest Car Rental:
Guter und einfache Online-Oberfläche
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Trusted Customer
Feefo Verified
Hastings
6 years ago
What Trusted Customer said about Zest Car Rental:
Great company - great prices - everything included - no hidden extras
Site very easy to navigate - excellent prices - includes everything and option to purchase more cover. All very reasonable - use anytime need a rental car
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Trusted Customer
Feefo Verified
6 years ago
Great service
Used this car rental company and have to say can’t fault the service we received. Would definitely use them again. Very competitive rates and the lowest deposit we could find. Thank you for making...
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Trusted Customer
Feefo Verified
Tangmere
6 years ago
What Trusted Customer said about Zest Car Rental:
Very good indeed
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Zest Car Rental:
Straightforward so far.....
Straightforward enough to book. It would be nice if there was some way to know the engine size of the booked car as this can be important in Madeira. Otherwise the price seemed reasonable, and much...
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Sheffield
6 years ago
What Trusted Customer said about Zest Car Rental:
One Man went to Mo
I travel to Almeria mostly 3 times per year and find booking through Zest is ok for me, the prices in Spain have rocketed over the last few years which is unfortunate
but I do think Zest tries to...
Zest Car Rental, formerly Economy Car Hire is the Which? top rated car hire broker for 2013, 2014, 2015, 2016 & 2017. We pride ourselves on our high levels of customer service.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Zest Car Rental, formerly Economy Car Hire is the Which? top rated car hire broker for 2013, 2014, 2015, 2016 & 2017. We pride ourselves on our high levels of customer service.