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Your Expert Group Reviews | Customer Service Reviews for https://www.feefo.com/reviews/your-expert-group-holdings-ltd | Feefo

Displaying all 19 reviews

Trusted Customer

2 years ago

Date of purchase: 21/03/2022

I originally thought there would be no hope of me getting a secured loan, buy Mike Logan was confident he'd be able to help me. Within a few hours he'd found me a great deal and he guided me step by s

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Avais

Your Expert Group

2 years ago

Thank you so much for taking the time to leave a review, we're delighted that you've been pleased with the service delivered and able to achieve your financial goals. Thanks again, Team YEG

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Trusted Customer

2 years ago

Date of purchase: 20/10/2021

Very high standard of service, all appointments were scheduled to fit around our busy routines, often out of office hours. All of my calls and questions were dealt with promptly and efficiently. No pr

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Dylan Harper

Your Expert Group

2 years ago

Thank you so much for taking the time to leave a review, we're delighted that you've been pleased with the service delivered and able to achieve your financial goals. Thanks again, Team YEG

See full customer review

Trusted Customer

2 years ago

Date of purchase: 20/10/2021

Had a remortgage that was done by Pauline Murphy in June. I was kept informed at every stage of the applicationnd and was given excellent advice.. Will definitely recommend Pauline to anyone looking

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Dylan Harper

Your Expert Group

2 years ago

Thanks for taking the time to leave feedback on the remortgage process with Pauline recently, we're so glad you felt well looked after throughout the whole experience. Team YEG

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Stewart Leah

Dundee

2 years ago

Date of purchase: 14/10/2021

What Stewart Leah said about Your Expert Group:

The Expert Group is getting a five star rating from start to finish handling my mortgage. Staff were prompt with paperwork and dealing with my many emails and phone calls and made be feel at ease and

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Dylan Harper

Your Expert Group

2 years ago

Thanks for the kind words and taking the time to leave a review Leah, I've passed this on to your adviser Andrew also. Enjoy your new home. Thanks Team YEG

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Baillie Eoin & Walker Ellis

2 years ago

Date of purchase: 14/10/2021

What Baillie Eoin & Walker Ellis said about Your Expert Group:

We felt badly let down by the advisor after 12 weeks of negotiations. We were advised we didn’t need an agreement in principle at the first conversation so agreed a price on a house we loved. We were

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Dylan Harper

Your Expert Group

2 years ago

Dear Eoin and Ellis, many thanks for taking the time to leave a review. We're sorry that you are unhappy with the service you've received from team YEG - we pride ourselves on always offering the very best possible service. Unfortunately until a final application is made there is no guarantee on a mortgage being accepted. Best wishes, Team YEG

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Harding John & Harding Laura

2 years ago

Date of purchase: 14/10/2021

What Harding John & Harding Laura said about Your Expert Group:

Excellent service and I would recommend them.

Dylan Harper

Your Expert Group

2 years ago

Thank you so much for taking the time to leave a review, we hugely appreciate you doing so. Thanks also for your kind words and recommendations, we were pleased to help you with your mortgage search. Team YEG

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Mrs Martin

Glasgow

2 years ago

Date of purchase: 14/10/2021

What Mrs Martin said about Your Expert Group:

I had a really complex case from the beggining and Your Expert were amazing at getting me the mortgage that I needed. I had regular contact with my adviser Andrew and he kept me up to date with the p

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Dylan Harper

Your Expert Group

2 years ago

Thanks Mrs Martin for taking the time to leave a review, we're really pleased you're able to buy your dream home. I've passed on your kind words to Andrew as well. Thanks again, Team YEG

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Buchanan Edwin & Buchanan Marion

2 years ago

Date of purchase: 14/10/2021

What Buchanan Edwin & Buchanan Marion said about Your Expert Group:

Clear and concise service provided by knowledgeable staff. Woul likely use again if required.

Dylan Harper

Your Expert Group

2 years ago

Thank you for leaving a review Mr and Mrs Buchanan, we were so pleased to be able to help you. Thanks again Team YEG

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Alan Bates

2 years ago

Date of purchase: 09/08/2021

What Alan Bates said about Your Expert Group:

Very friendly staff helpful would use if needed again

Dylan Harper

Your Expert Group

2 years ago

We're so glad we were able to help you with your needs, thanks for taking the time for to leave a review. Team YEG

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Mr. Colin White

Birmingham

2 years ago

Date of purchase: 09/08/2021

What Mr. Colin White said about Your Expert Group:

We had a more complex application involving commercial residential and care. The Expert Group helped us navigate the challenging route to funding our project.

Dylan Harper

Your Expert Group

2 years ago

Thanks Mr White for taking the time to leave a review, we're proud of being able to help you achieve your complex funding requirements. Thanks, Team YEG

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About Your Expert Group

We aim to provide high-quality advice, solutions and service to people in need of help with specialist property finance and other complex financial issues. To help the wider mortgage and intermediary market develop a better understanding of complex lending solutions — and their importance to the end client.

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01292 280 022

89 West Regent Street, Glasgow, G2 2BA, United Kingdom

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